Marketing Administrator

Job Description

Broadbandbuyer was founded in June 2002 and quickly established itself as online experts in small business networks.A growing B2B company, broadbandbuyer is now an Employee Owned Trust and strives to continually provide industry-leading excellence for both employees and customers. The sound technical advice, speedy delivery and excellent customer service for which it is renowned, all contribute hugely to building its customers trust and loyalty.Job Role Working as part of the marketing team, this role is pivotal in presenting a wide range of networking hardware products online and pushing them through various promotional activities on the website. Your excellent command of the English language and superb organisational skills will be put into practice. Youll be producing simple yet highly effective graphic designs and imagery for website listings, promotional emails and social media posts. You will develop an understanding of customers' needs in order to merchandise products correctly and efficiently. Liaising with external manufacturers and distributors, youll be responsible for the upkeep of several brands portfolios. Working closely with teams internally, you'll be helping to continually improve the customer experience, attract new customers, retain existing ones and support the companys position of 'experts in networks' within the industry. (Training and support will be provided).Key Tasks Creating and optimising product listings, adhering to in-house guidelinesCreating on-site collateral such as article images, adverts and emails, using Photoshop and the in-house eCRMCreating promotional and educational content, making use of AI as a copy-writing assistant, before humanising the content into the companys house style with a tone of voice to target the audiences persona and needsCreating product comparison charts to aid customers buying decisionsAssisting in sourcing new products in line with company objectives for multiple vendor portfoliosCollaborating with the marketing team, and also with the internal sales and support teamsHTML coding and creation of emails to our customer-base, using MailChimpWorking closely with select external brands to ensure our portfolio of listed products is regularly updatedActively sourcing new and engaging content for social media channelsSourcing and publishing the latest product reviews and awards from industry expertsHelping to Identify new and creative ways to drive and improve the customer experience onlineEnsuring that inbound calls are answered and dealt with accordinglyMeeting and greeting customers attending on-premise training sessionsUndertaking any additional tasks reasonably required by the companyQualifications, Skills and Experience Meticulous use of the English language with excellent attention to detail and a real passion for accurate grammarSound knowledge of Photoshop for cutting out, manipulating and creating product and promotional imageryPrevious marketing experience within a B2B settingProven graphic design and copywriting skills will be a distinct advantageCompetency in HTML codingGreat interpersonal skills and a real common sense approach, with the ability to take initiativeAn interest in technology or networking hardware is also advantageousBenefits An Employee-Owned Culture: You'll be joining a company owned for the benefit of its employees, fostering a collaborative environment where everyone is invested in our shared goals.Generous Holiday: 20 days holiday (plus bank holidays), increasing by one day for each year of service up to a maximum of 25.Company Contribution Pension schemeLocation and working hours Full-time, office-based role in Milton KeynesMon to Fri, 9am to 5.30pmTPBN1_UKTJ