Digital Services Manager

Digital Services Manager needed in Rochford Paying  £27.24 per hr ref 22401

Full time hours on a temporary basis

 Key Responsibilities

• Own and manage the live operation of digital services
• Act as the primary escalation point for incidents, problems and service requests
• Oversee incident, problem and service management activity to ensure timely resolution
• Work with business areas to reduce failure demand
• Use resident and officer feedback to improve digital user experiences
• Ensure services comply with information governance, data protection and security requirements
• Deliver digital and service improvement projects, using appropriate project management approaches
• Manage suppliers, contracts and budgets
• Build strong relationships across the organisation and with external partners
• Drive a culture of continuous improvement across live digital services

If you are interested in the role, please email your CV to quoting the reference number. 

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared