IT Technician

IT Support Engineer

Salary: Up to £40,000
Location: Leicester (site-based with some travel)

We are recruiting for an IT Support Engineer to join a growing UK business supporting users across multiple sites.

This is a hands-on, varied role covering day-to-day IT support as well as involvement in upgrades, rollouts and general improvements across the business. It would suit someone who enjoys problem solving and being on-site rather than working purely on a service desk.

The role:

• Provide 1st and 2nd line IT support to internal users
• Troubleshoot hardware, software and basic network issues
• Set up and configure laptops, desktops and user accounts
• Support Microsoft 365, Active Directory and core systems
• Assist with IT projects, upgrades and system improvements
• Support multiple sites (occasional travel required)

Requirements:

• Experience in an IT Support, IT Technician or Service Desk role
• Good knowledge of Microsoft environments (Windows, Office 365, Active Directory)
• Comfortable in a hands-on, site-based role
• Able to manage and prioritise support requests effectively

Desirable:

• Experience in a multi-site environment
• Exposure to networking, servers or virtualisation
• Experience with device builds, imaging or rollouts

The opportunity:

• Stable business with ongoing investment
• Broad, varied role with exposure to different technologies
• Opportunity to get involved in projects as well as BAU support
• Supportive team environment