Service Desk Analyst

Job Description

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SC Clearance required

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£25.75ph inside/via umbrella

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Full time onsite - Bristol

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ASAP - 27th of Feb

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Respond to and resolve incidents and service requests in a timely and professional manner.

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Manage and maintain onsite stock, including inventory control and regular audits.

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Perform hardware builds and configuration tasks as required.

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Ensure compliance with operational procedures and standards.

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Collaborate closely with the OFS Team Manager on all operational matters.

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Requirements:

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Proven experience in a technical support or IT engineering role.

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Strong problem-solving skills and attention to detail.

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Ability to work independently and as part of a team.

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Excellent communication and customer service skills.

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Familiarity with ITSM tools and stock management processes is desirable.