Intern

Purpose of Job

The Intern, Product Owner CSG will support ongoing business and module activities while gaining hands-on experience with the platform and Product Owner processes. The role is primarily focused on learning the platform, providing operational support, and assisting the Product Owner team with recurring and ad hoc activities.

Under the supervision of senior colleagues, the intern will manage daily operational tasks, support the shared mailbox, and perform recurring activities such as data inputs, checks, and monthly reviews. The intern will also monitor system-generated alerts and identify data anomalies, escalating any issues to senior team members to help ensure data accuracy, consistency, and continuity.

This position offers exposure to product ownership activities and cross-functional collaboration, while contributing to the smooth day-to-day operation of the Product Owner team.

Accountabilities & Responsibilities

Support Business Change Management

• Develop a high-level understanding of Monarch platform.
• Perform recurring operational tasks and assist with monthly reviews
• Develop and maintain trainings and training materials (videos, emails, posters, events etc.) as required to support the releases and business change.

Strengthen Business Engagement/Ownership

• Provide technical and business support to around 2,800 users of various modules across the Monarch ecosystems. Take responsibility for the day-to-day administration of Monarch Mailbox.
• Assist other departments in fulfilling their responsibilities for data input and quality control, including increasing awareness and commitment to quality data input and control process.
• Report any data anomalies and system-generated alerts to colleagues.

Contribute to the Product Owner Team

• Participate to the internal activities of the Team: contribute to the Team Objectives / Engagement Matters Action Plan, suggest continuous improvements in our ways of working, participate to Team meetings and other team events, and assist with team coverage.
• Champion and role model the Bank's Behavioural Competencies and Corporate Behaviours, ensuring adherence within the team so that the highest standards of integrity and ethical conduct are exhibited at all times.
• Adapt quickly to a professional work environment within EBRD and be ready to assist the team in day-to-day operations and processes

Knowledge, Skills, Experience & Qualifications

• • Bachelor's degree within a relevant field / or studying towards.
  • Understanding of the type of activities the EBRD engages in.
  • Good communication skills and willingness to engage with stakeholders.
  • An interest in technology and gaining a deeper understanding of its business application.
  • Able to work effectively and flexibly within a professional work environment.
  • Willingness to become an effective part of the Product Owners team by providing support to achieve the team's objectives.

Skills

• • Eager to learn technology enablement (agile).
  • Interest to learn project and/or programme management, as well as change management principles.
  • Proficiency in MS excel/ppt etc.
  • Team player, able to work with and manage through others in a matrix and collegiate style.
  • Active listening skills and interpersonal and communication skills in English to communicate with a wide variety of people at all levels in the Bank

What is it like to work at the EBRD? / About EBRD

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.
• An environment that places sustainability, equality and digital transformation at the heart of what we do.
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Job Segment: Change Management, Sustainability, Bank, Banking, Management, Energy, Finance