Workday IT Support Analyst

Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME in Workday systems. You would join a friendly, growing team where your ideas will be valued, your skills will be developed, and your work will make a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would applicants with exposure to other HRIS platforms. What You'll Be Doing

• Assisting in the day-to-day administration and support of Workday and other core business systems.
• Responding to and resolving helpdesk queries and incidents.
• Supporting testing, configuration changes, and rollout of system updates and enhancements.
• Working closely with internal teams to understand requirements and implement solutions.
• Preparing and maintaining accurate documentation.
• Producing scheduled and ad hoc reports.
• Performing regular data quality and compliance checks.
• Participating in user acceptance testing (UAT) and documenting outcomes.
• Researching and suggesting system improvements.

 What We're Looking For

• Experience or education related to HR systems, IT support, or business system administration.
• Good analytical and problem-solving skills with strong attention to detail.
• Ability to understand technical documentation and workflows.
• Strong written and verbal communication skills.
• Proficiency with spreadsheets, databases, and reporting tools.
• Ability to prioritise workload and meet deadlines.
• Discretion and professionalism when dealing with confidential information.
• Familiarity with Workday or similar HRIS platforms such as Oracle, SAP etc (advantageous but not essential).

 What's in it for You

• 33 days holiday (including bank holidays)
• Company laptop and phone
• Contributory pension scheme
• Health care plan and life assurance
• Discounts with major retailers and restaurants
• Employee assistance programme

 If you're enthusiastic, adaptable, and ready to take the next step in your career, we'd love to hear from you.