Senior Business Analyst
Senior Business Analyst
Location: Hybrid Bolton
Department: Transformation & Change
Salary: up to £60,000.00 dependant on experience.
About the Role
We are seeking an experienced and forward-thinking Senior Business Analyst to play a key role in driving strategic change across the organisation. Operating at a senior level, you will work closely with leadership teams to shape and deliver business initiatives, ensuring alignment between business objectives, technology, and operational capabilities.
As a big-picture thinker, you will translate complex challenges into clear, actionable solutions. You will also act as a trusted advisor and ambassador for the Business Analysis function both internally and externally, contributing to the continuous evolution of our Transformation & Change capabilities.
Key Responsibilities
Strategic Delivery & Business Analysis
- Partner with senior stakeholders to shape and deliver strategic initiatives
- Lead business analysis activities across large-scale projects and programmes
- Define and document business requirements, process flows, and system interactions
- Conduct impact assessments across people, processes, and technology
- Challenge assumptions and influence decision-making to drive innovation and improvement
- Support business case development with clear analysis of benefits, costs, and risks
- Facilitate workshops, interviews, and stakeholder sessions to gather and validate requirements
- Bridge the gap between business and technology teams, ensuring solutions are aligned and feasible
- Use data and insights to guide decision-making and measure success
Stakeholder Engagement & Collaboration
- Build strong relationships with stakeholders from operational level to senior leadership
- Act as a trusted advisor, influencing and gaining buy-in for change initiatives
- Work closely with Product Owners and Delivery teams to prioritise and shape requirements
- Ensure initiatives are delivered on time, within scope, and aligned to expected outcomes
Practice Development
- Champion Business Analysis best practices, frameworks, and methodologies
- Drive consistency in process and requirements documentation
- Mentor and support colleagues, promoting knowledge sharing across the function
- Lead continuous improvement initiatives aligned with industry trends
- Foster a collaborative, problem-solving culture within the BA practice
Leadership & Quality Assurance
- Provide leadership and strategic direction for business analysis activities
- Inspire and motivate teams through strong role modelling and engagement
- Ensure high-quality standards in requirements gathering and solution validation
- Conduct post-implementation reviews and measure success through KPIs and metrics
- Promote a culture of accountability, learning, and continuous improvement
About You
Essential Skills & Experience
- Proven experience (5+ years) in Business Analysis, including senior-level responsibility
- Strong track record delivering complex, high-impact change initiatives
- Experience working with senior stakeholders and influencing decision-making
- Deep understanding of BA frameworks (e.g. BABOK, Agile, Waterfall)
- Strong analytical, problem-solving, and strategic thinking skills
- Excellent communication and facilitation skills
- Experience working in Agile or hybrid delivery environments
Desirable
- BCS Diploma in Business Analysis or equivalent
- Lean Six Sigma (Green Belt) or process improvement qualification
- Agile certifications (Scrum, SAFe)
- Experience in digital transformation and operating model design
- Change management qualifications (e.g. PROSCI)
What We’re Looking For
- A strategic thinker who can see the bigger picture while delivering at pace
- A confident communicator and influencer at all levels
- A collaborative leader with a passion for continuous improvement
- A challenger mindset, willing to question the status quo
- A proactive and resilient individual who thrives in a fast-paced environment