iTrent Business Analyst

iTrent Business Analyst

Salary £48,226.00

The role will support the HR and Finance Systems Programme Manager and the iTrent project team in the transformation and modernisation of the HR and Payroll service through the  replacement of the existing Oracle system with iTrent and the development of robust and efficient  processes.

To be responsible for undertaking business analysis across a range of service areas, supporting  decision making through the application of business analysis techniques and tools. To work with a  wide range of stakeholders to document, improve and design effective business processes across HR and Payroll, with a focus on efficiency and value for money to enable the planning and successful  implementation of new iTrent system as well as contributing to the Change

Programme and the D&ICT Strategies.

Key Tasks of the Post:

1. You will achieve these objectives by:

• Effectively supporting the implementation and delivery of the programme of work.

• Working as a lead to identify and document existing business processes utilised within HR and Payroll services.

• Visualising service journeys in a variety of tools, mapping current and future processes. To  use this information to document steps and pain points, support business case development, prioritisation and to assist in system design.

• Scoping, planning and delivering process reviews with end users and stakeholders.

• Identifying service gaps, issues and challenges and making recommendations for service improvement.

• Using information to ensure services are accessible, intuitive and simple. To collect, document and present information to help understand user need, including digital inclusion.

• Identifying sources of data and information to fully scope and understand problems and  pportunities for modernisation and improvement.

• Identifying and reporting on all opportunities for savings and efficiencies.

• Creating processes, scenarios and maps to help test new and redesigned services. To use the feedback to scope further iterations.

• Collating reporting information from service areas and identify opportunities to meet these needs.

Business Process Analyst JD

• Employing a range of techniques to engage stakeholders and ensure that business analysis  interventions/approaches are deployed which ensure senior managers can make informed,  evidence-based decisions.

• Supporting successful project delivery by identifying and escalating risks and requirements  and making recommendations about managing the risks.

• Managing relationships both internally and externally.

• Ensuring all data and information is managed securely and in line with all internal and  external requirements.

• Ensuring that data privacy and information security are primary considerations in service

design and delivery.

• Ensuring full compliance with the GDPR, all other relevant legislation and compliance  standards, and internal policies and procedures.

• Deputising for the HR and Finance System Programme Manager when required.

All employees have a responsibility to undertake training and development as required. They also  have a responsibility to assist, where appropriate and necessary, with the training and development  of fellow employees.

All employees have a responsibility of care for their own and others’ health and safety.

Educational Attainment

Educated to Degree level or other relevant professional qualification and/or experience in systems and business management

• 5 GCSE’s or equivalent

Work Experience

Substantial Business Analysis experience on Service Design projects

• Experience of business process mapping

• Demonstrable experience and working knowledge of information management systems

• Experience of developing and implementing new ways of working

• Experience of building trust and managing stakeholder relationships to deliver improved outcomes

• Working with or as part of multi-disciplinary teams

• User acceptance testing for new business processes

Able to successfully contribute  to the Council’s aims and  objectives within an overall  framework that safeguards  adults, promoting health,  independence and wellbeing

• Able to apply creative thinking  to find effective solutions

• Excellent problem-solving  skills, with the ability to  analyse and interpret data to  understand the impact of the  programme work and identify  further opportunities for  change

• Knowledge of HR and  Payroll processes and  requirements

• Modernisation, change  and transformation in  local government

• Emerging technologies

• User research

• Interview

• References

• Presentation

• Excellent assessment, analysis  and reporting skills

• Excellent communication skills  with the ability to present  complex information both  verbally and in writing in a clear, concise manner to a  range of audiences

• Excellent organisational and  negotiating skills

• A strong focus on accuracy and  attention to detail

• Confidence with process  mapping tools

Interested Please apply