Business Systems Consultant

My client, based in Edinburgh are looking for a Business Systems Consultant for an Initial 3 months (Project scope up to 12 months), Inside IR35 to support and improve key business systems across Finance, Commercial and Operational functions. This hands-on role focuses on delivering system improvements, configuring solutions, managing releases, supporting end users, and contributing to a wider business transformation programme.

Key Responsibilities

Product & System Delivery

• Deliver enhancements and system changes across core business applications.
• Configure systems to meet business requirements and improve user experience.
• Manage user stories and change requests through the full life cycle, from requirements through to deployment.
• Support sprint planning, backlog refinement and prioritisation activities.
• Coordinate testing, releases and deployments with business and technical stakeholders.
• Work with third-party suppliers to deliver system changes, fixes and enhancements.

Business Support & Continuous Improvement

• Act as a key contact for business users.
• Investigate and resolve system issues, identifying root causes.
• Recommend and implement process and system improvements.
• Support system upgrades, releases, and adoption of new functionality.
• Develop a strong understanding of business processes and system usage.

Transformation & Change

• Support the delivery of a major business platform transformation programme.
• Assist with system design, configuration, testing and implementation activities.

Essential Experience

• Experience supporting and enhancing business applications within Finance, Commercial, Operational or ERP environments.
• Experience with Microsoft Dynamics 365 Business Central.
• Proven ability to deliver system changes through configuration rather than software development.
• Experience managing user stories, change requests and application enhancements.
• Strong understanding of system testing, release management and deployment processes.
• Ability to translate business requirements into practical system solutions.
• Comfortable managing multiple priorities in a fast-paced environment.

Desirable Experience

• Experience with finance, commercial or ERP platforms.
• Agile delivery experience, including sprint planning, backlog management and user story delivery.
• Experience supporting large-scale business transformation or ERP implementation programmes.

The successful candidate will:

• Enjoy hands-on system configuration and problem-solving.
• Take ownership of a backlog and drive changes through to completion.
• Understand how technology can improve business processes.
• Work effectively with end users, vendors and delivery partners.
• Balance operational support activities with strategic change initiatives.

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