Content Designer

Job Title: Content Designer (GDS)
Max Rate: £410p/d via Umbrella
Clearance Required: BPSS
Duration: 5 months
Location: Telford with 2 days/week in office

Job Description:

We are looking for a Content Designer to support the new build work and live services work we have on the Government Gateway Catfish team.
Following GDS (Government Digital Service) standards you will be expected to create, iterate, and manages user-centred content across the end-to-end user journey for our services. Working in agile teams to ensure content is accessible, accurate, and evidence-based, focusing on user needs over government, policy, or department needs.

Key Responsibilities and Skills:

. User-Centred Design: Using user research, data, and analytics to inform content decisions.
. Accessibility & Clarity: Writing clear, concise, and accessible English following the GOV.UK style guide.
. Collaboration: Working with multidisciplinary teams, including user researchers, developers, and policy specialists.
. Content Strategy: Mapping user journeys, identifying gaps, and managing content throughout its life cycle.
. Stakeholder Management: Building relationships to influence stakeholders and at senior levels, guiding content strategy and mentoring others.
. Community: Active participation in the content design community for peer support and development.