Splunk ITSI Expert

Role Title: Splunk ITSI Expert
Location: Birmingham/Sheffield
Start Date: ASAP
End Date: 28/11/2025
Rate: £575p/d via Umbrella
Number of roles: 3 

Job Description:

• Expertise in building Observability level 4 including

• Manage events and component level metrics, Metrics-logs and Traces, time series topology and AI/mL Models

To achieve

• Alerts, Comprehensive Dashboards, Root cause analysis, Business Impact analysis and predictive and preventative insights

• 10 + years' experience builds observability level 4.
• Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI.
• Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes.
• Proficiency in Scripting and programming languages like Python, Shell Scripting, or Perl (beneficial).
• Excellent analytical and problem-solving skills.
• Solid understanding of network, server, and application infrastructure.
• Strong communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.