Workday / ServiceNow Integration SME
Workday / ServiceNow Integration SME | Contract | Remote (UK)
Drive the next generation of AI-ready enterprise self-service.
We're looking for a highly skilled Workday integration SME (with strong ServiceNow experience as a close second) to support enterprise customers in deploying connector solutions that enable modern, AI-powered self-service across HR, IT, and Facilities.
You'll act as the technical authority on how Workday and ServiceNow integrate into large-scale systems—feeding structured, reliable data into next-generation automation and AI experiences.
This role sits at the intersection of enterprise integration, process automation, and the emerging wave of AI-enabled workflows, giving you a real opportunity to influence how organisations modernise their employee experiences.
What You'll Own:
- Lead as the Workday integration SME, with secondary focus on ServiceNow
- Guide customers through connector deployment, configuration, and end-to-end troubleshooting
- Translate business requirements into scalable, secure, enterprise-grade integration patterns
- Partner with engineering teams to enhance connector reliability, performance, and extensibility
- Deliver workshops, reusable documentation, and best-practice guidance
- Support escalations and help drive adoption of automation + AI-ready data flows
Key Projects:
- Modernising enterprise self-service with clean, enriched data from Workday & ServiceNow
- Integrating Workday first, ServiceNow second (and optionally SuccessFactors)
- Enabling future AI capabilities through high-quality integration architecture
- Providing product and platform feedback based on hands-on customer delivery
What Great Looks Like:
Must Have
- 4+ years of Workday integration experience (Studio, PECI, Core Connectors, HCM data flows, etc.)
- Strong ServiceNow integration exposure (ITSM/HRSD ideally)
- Strong understanding of APIs, authentication models, and enterprise data flows
- Comfortable working in complex customer-facing technical environments
- Cloud integration fundamentals (Azure, AWS or similar)
Contract Details
- PAYE Contract – Competitive Rate
- 12–18 Months
- Fully Remote (UK)
Please apply for immediate consideration.