2nd Line WINTEL Engineer
Location: Stevenage
Working Pattern: Fully On-Site
Clearance: High Level Security Clearance Required
Contract: Initial 6-Month Contract
Rate: £430 per day
Start Date: ASAP
The Opportunity
Experis is seeking a 2nd Line WINTEL Engineer to join a well-established team of 2nd and 3rd Line engineers supporting a high-profile user community within a secure environment.
This role offers the opportunity to work across a broad range of Windows infrastructure technologies, supporting critical systems while collaborating with customers, stakeholders, and technical teams. Due to the nature of the support requirements, this is a fully office-based position in Stevenage.
Key Responsibilities
- Review and fulfil Windows-related customer requests, ensuring a high standard of service and timely delivery.
- Build, configure, and support Windows Server environments, primarily hosted on VMware infrastructure.
- Create and maintain build documentation, work instructions, and operational procedures.
- Support the deployment, installation, and racking of physical servers within customer data centres.
- Maintain and update gold build images.
- Perform Windows Server patching, upgrades, and routine maintenance activities.
- Monitor and report on infrastructure capacity and service performance.
- Attend regular engineering meetings and provide updates on outstanding incidents, requests, and project activities.
- Investigate, diagnose, and resolve infrastructure and customer issues in line with agreed SLAs.
- Support testing, implementation, and service improvement initiatives.
- Escalate risks, issues, and dependencies that may impact service delivery or project timelines.
- Ensure compliance with change, release, configuration, and security management processes.
- Maintain the security and integrity of network services in accordance with operational and security requirements.
Required Skills & Experience
- Windows Server 2016, 2019, and 2022
- Active Directory (AD)
- DNS
- WSUS
- VMware
- Backup technologies, including NetApp SAN and Cohesity
- Microsoft System Center Operations Manager (SCOM)
- PowerShell or other scripting experience
- Experience working within a Windows infrastructure support environment
- Strong troubleshooting and problem-solving skills
- Experience within secure or highly regulated environments would be advantageous
Security Requirements
- High Level Security Clearance is required for this position.
Working Hours
- 37 hours per week
- Monday to Friday between 07:00 and 19:00
- Typical shift patterns:
- 07:00 - 15:30
- 10:30 - 19:00
- No regular weekend working
- Overtime opportunities may be available
Apply Now
If you have a strong background in Windows infrastructure support and are looking for your next contract opportunity within a secure, technically challenging environment, we'd like to hear from you. This is an excellent opportunity to join a skilled engineering team delivering critical IT services and infrastructure support.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.