3rd Line Citrix Support
Role: 3rd Line Citrix Support
Location: London / Croydon (3 days on site per week) with occasional travel to Farnborough
Duration: 3 Months with potential to extend
Day rate: £(Apply online only) - Umbrella Only
Candidates must be eligible for SC clearance
Role Description:
Accountable for the day-to-day support and running of client's Citrix estate
Responsibilities:
- Maintain and support Citrix infrastructures, (CVAD 2402 LTSR and CVAD 2507 LTSR)
- Provide 3rd level support to Windows 10/11 and Windows 2016/19 and Windows 2022/25 platforms
- Experience of maintaining and implementing Hyper-V and SCVMM
- Maintain and support Citrix Netscaler hardware appliances
- Maintain and support Citrix Storefront
- Maintain and support Citrix Provisioning Server.
- Good knowledge of PVS versioning and updating Citrix Images.
- Good knowledge of MS SQL Server and applying SQL patches.
Qualifications and Experience:
- CCA certified or higher on XenApp or XenDestkop
- Working environment experience:
o XenApp
o Xendesktop
o SCCM/Manage Engine
o Windows 10/11 and Server 2016 - Current
- Familiar with virtualisation platforms (Hyper-V)
- Practical experience of medium size (and larger) client server environments
- Ability to troubleshoot 3rd line support issues
- Experience of backup and change management processes
- Familiar with a working knowledge of MS Office, O365 and Visio
- Experience of and applies skills and experience to new situations
- Excellent written and oral communications skills and able to Communicate at all levels, technical and non-technical
- Able to prepare and deliver management briefings
- Logical and rational approach to problems
- Able to gather and analyse information
- Good documentation skills
- Able to understand and articulate complex ideas
- Able to determine service impacts and risks
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!