Content Designer
Content Designer
6 months
Remote
Inside IR35 - Umbrella only
Role Description
- Use evidence, data, and user research to devise content strategies and tactics, and work closely with digital and data specialists to improve user outcomes.
- Create, iterate, review and update content for new and existing services to meet user needs across a whole end-to-end journey.
- Be responsible and accountable for the accuracy, clarity, efficacy and success of content in your area.
- Build positive working relationships across teams and professions to advocate for user needs, and understand and influence stakeholders.
- Manage relationships with stakeholders, including subject matter experts, to gain understanding and make sure all content is accurate and clearly understood.
- Establish and maintain the highest standards of accuracy, accessibility, and professionalism
Skills
- MANDATORY 5 Years UK Residency
- Creating content designed to meet user needs and make complex language and processes easy to understand, always in the right format for your users
- Having a solid user focus, and comfortable formulating hypotheses, gaining insights from data and user research, and taking decisions on those
- Writing, editing, publishing and continuously improving content online.
- Working closely with diverse stakeholders to understand their views, whilst maintaining content quality and managing expectations.
- Thinking strategically, contributing to content strategies, and creating content patterns or standards.
- Managing your own projects and adapting to changing priorities.
- Working with data, feedback, user research, online analytics, and other sources of information
Nice to Have
- Working with agile methodology, comfortable working in a fast-paced environment, and flexible in approach. Used to using a range of tools and platforms to manage work priorities.
- Using prototyping techniques, enabling concepts to be swiftly communicated to colleagues and potential users to enable fast progress.