Event Technology Manager

Event Technology Manager (6 Month Maternity Cover)

Salary: £36,000 pro rata
Contract: 6 Month Fixed (Maternity Cover)
Location: UK West London / Hybrid (with occasional travel for events)

Event Technology Manager - 6 month maternity contract. This role ensures seamless event registration-from website build to post event reporting-while providing high quality support to stakeholders and attendees.

Duties:

• Understand project requirements and translate them into robust registration workflows.
• Build and maintain event registration websites and forms.
• Ensure all systems align with brand standards and data privacy requirements.
• Coordinate with internal teams and external vendors to meet project timelines.

• Act as the main point of contact for all attendee registration queries.
• Provide friendly, prompt support for issues such as login difficulties, payments, and data corrections.

• Maintain accurate attendee data and registration records.
• Prepare real time registration reports for event planners.
• Troubleshoot data or system issues with technical teams.

• Coordinate on site registration activities including badge printing, equipment setup, and materials.
• Train and oversee temporary registration staff where required.
• Represent the brand professionally as a key on site contact.
• Support executive 1:1 meetings and booth tour scheduling for trade-shows and major events.

• Produce post event registration reports and performance insights.
• Gather attendee feedback to improve future registration processes.
• Archive registration data in line with policy requirements.

Experience needed:

• Experience in event registration or event technology roles.
• Strong customer service skills and confidence managing multiple stakeholders.
• Excellent attention to detail and a high level of accuracy with data.
• Proficiency with registration platforms (Cvent preferred; JiffleNow experience a bonus).
• Strong organisational skills and the ability to work under pressure.
• A proactive, solutions focused approach.
• Flexibility to support occasional evening, weekend, or on site work.
• Degree in events, business administration, or related field (preferred, not essential).