Field Engineer / Smart Hands Engineers
Field Engineer (Onsite Branch Refresh - Desktop/Peripheral Re-Installs & New Installs)
Location: Truro, TR1 2QJ
Contract type: Short-term / ad-hoc onsite assignment(s)
Umbrella (UMB): £19.33/hr (~£37,694 per annum equivalent)
The Opportunity
We're looking for a reliable, hands-on Field Engineer to support a branch technology refresh in Truro. You'll complete a mix of re-installs (moving equipment back into position after layout changes) and new installs across customer-facing and staff areas.
This is a practical, on-the-tools role, ideal for someone confident with desktop hardware, peripherals, and basic connectivity checks, who can work neatly in a professional environment and deliver a clean, documented handover at the end of the day.
What You'll Be Doing (Key Responsibilities)
Re-Install Work (Ground Floor)
You will re-install and position equipment for:
Re-install equipment across 4x Quiet Rooms:
Install / set up:
This site is reducing from four counter positions down to two active counter positions.
You must ensure:
Location: Truro, TR1 2QJ
Contract type: Short-term / ad-hoc onsite assignment(s)
Umbrella (UMB): £19.33/hr (~£37,694 per annum equivalent)
The Opportunity
We're looking for a reliable, hands-on Field Engineer to support a branch technology refresh in Truro. You'll complete a mix of re-installs (moving equipment back into position after layout changes) and new installs across customer-facing and staff areas.
This is a practical, on-the-tools role, ideal for someone confident with desktop hardware, peripherals, and basic connectivity checks, who can work neatly in a professional environment and deliver a clean, documented handover at the end of the day.
What You'll Be Doing (Key Responsibilities)
Re-Install Work (Ground Floor)
You will re-install and position equipment for:
- 1x Quiet Room
- 1x Semi-Quiet Room
- Install monitor screens onto newly supplied monitor arms
- Monitor arms will be supplied/positioned by the property team; you'll mount the monitors to the arms.
- 1x Admin desk position (behind counter)
- 1x ID scanner (behind counter)
- 1x Network printer (exact location to be confirmed on site)
Re-install equipment across 4x Quiet Rooms:
- Quiet Rooms 2, 3, 4 & 5
Install / set up:
- 1x Customer Self Service Room
- Tech Bar security lock solution
- Supply and fit 1x Kensington lock cable to the Tech Bar equipment
This site is reducing from four counter positions down to two active counter positions.
You must ensure:
- The two active counter positions are built using retail desktop PCs (NOT laptop-based setups).
- 1x admin position is installed at one blocked/closed counter position.
- Unpack, position, and connect desktops, monitors, scanners, and printers
- Mount monitors safely to provided arms (clean alignment, secure fit, correct height/angle)
- Ensure tidy, professional cable management (no trip hazards; discrete routing)
- Perform basic functional checks:
- Power-on validation
- Peripheral recognition
- Print test (where feasible)
- Visual inspection of network connectivity (as applicable)
- Work neatly around operational teams and customer spaces with minimal disruption
- Provide a clear end-of-day update: what was installed, what remains outstanding, any issues/blocks
- Proven onsite experience with desktop hardware installs/re-installs
- Confidence installing and connecting:
- Monitors & monitor arms
- ID scanners
- Network printers
- Standard desk/peripheral setups
- Strong practical ability: assembling, positioning, securing, and testing equipment
- Excellent professional conduct in a customer-facing / regulated environment
- Ability to follow site instructions and complete tasks within a single-day visit
- Own basic tool kit (typical field engineer hand tools) and a 'leave it better than you found it' approach
- Experience working in financial services, retail branches, or high-footfall sites
- Familiarity with floorplans, desk layouts, and site-specific install standards
- Basic troubleshooting capability (power, display, peripheral detection, print connectivity)
- Clear scope of work for each visit
- Multiple available dates, option to take one or several assignments
- Straightforward onsite engineering tasks with practical deliverables
- Competitive hourly pay with PAYE or Umbrella engagement options
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