Finance Digital Core Learning Manager

Role: Finance Digital Core Learning Manager
Contract Length: Six Months
Location: London (Hybrid)

Finance Digital Core represents a pivotal project to implement the overarching PMI Finance Digital Strategy that in turn supports the Finance Transformation ambition (Apply online only).
FDC is a multi-year program that will create the foundational technology, data and process capabilities in Finance. FDC will have a huge impact on our Finance professionals, and we want to provide them with a high impact learning experience to support them through this change.

Job Role
At Philip Morris International (PMI), we're totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

The scale of our transformation means we're effectively building a vast new business, at pace. In Finance, giving our people the tools and support to continue to evolve as coaches to the business who shape and influence business decisions with their challenge and insight, is key to creating value and driving for a stronger smoke-free future. In the SFS Capability Team we are building the capabilities of the future with innovative, forward looking and integrated approaches to capability transformation.

It's an exciting, ever-changing environment. If you're comfortable with ambiguity and excited by the challenge of shaping things from the ground up, you'll be in your element here.

The Finance Digital Core Learning Manager works across the learning lifecycle to ensure that relevant, engaging and applicable learning experiences are available to all employees impacted by the rollout of the Finance Digital Core (FDC) program.

Working with FDC Project Leadership, Finance Leadership, IT Leadership, FDC Project Team Members and Business SMEs you will guide, support and challenge them to ensure that the FDC project delivers high impact learning and development.

The FDC Learning Manager will be a full-time member of the FDC project team and will report to the Communications and Change Management Stream.

Role Accountabilities

• Analyse learner needs by working with subject matter experts (SMEs) to identify gaps in current or future performance and requirements for Capabilities.
• Managing the design, development, and delivery of a range of integrated learning and development solutions.
• Manage external partner vendors and/or internal resources to develop appropriate interventions.
• Work with subject matter experts (SMEs) to identify new content for development and manage the production process to ensure validation of content and flow.
• Design for a variety of digital learning formats and techniques: videos, e-learning (SCORM, HTML5), infographics, games/simulations, podcasts, virtual classrooms, gamification etc.
• Design learning experiences that are timely, contextually relevant, engaging, and impactful.
• Support the delivery of training to impacted employees as part of Capability deployment.
• Manage adoption and engagement campaigns when launching learning solutions and initiatives.
• Coordinate post learning initiatives to drive learning transfer.
• Evaluate Capabilities performance and impact from the learner, workplace, and business perspectives.
• Provide data-driven insights on initiatives deployed

Key Technical Competencies:

• Learning Design:
  • Wide understanding and experience designing content across different forms of digital learning such as: Video, eLearning, HTML based Articles, Podcasts, Infographics, and Quick Guides.
  • Working to a 5Di or 6Ds outcome driven learning design standard model.
  • Working with SAP WalkMe and using that to offer in-app help and support as part of a learning journey.
  • Use of Synthesia to generate rapid video solutions
  • Wide understanding and experience implementing full (4 levels), evaluation across all programs, initiatives and content.
  • Desktop publishing and production skills, Adobe Suite, Canva, Video Editing software etc.
  • Experience in using digital learning authoring tools (Articulate 360, Article/HTML).
  • Practical understanding of User Experience (UX) theory.
  • Experience working with LMS (Learning Management Systems), and LXPs.
  • Understanding and awareness of social media platforms, content engagement techniques.
• Learning Delivery:
  • Highley experienced delivering training across multiples cultures, both virtual and in-person.
  • Experienced delivering, deploying and managing train-the-trainer (T3), models.

Certifications (recommended)

• Professional HR/Learning & Development Certification
• Learning Design Certification
• Training Delivery Certification
• Project Management Certification
• Coaching Certification

Critical Experience

• Experience of working on complex, fast moving projects where leadership and SME time is precious and an ability and willingness to autonomously make progress and maintain project momentum is critical.
• Experience in working in a multi-cultural organisation with colleagues in different countries and time zones.
• Experience in learning and development either in a large organization or a consultancy.
• Experience of managing large projects in a matrix organisation.
• Experience of using Learning Management Systems and Learning Experience Platforms.