HIP Developer Experience Lead for Internal Cloud CGEMJP00330735

Role Title: HIP Developer Experience Lead for Internal Cloud

Duration: contract to run until 17/07/2026

Location: Sheffield, 3 days per week onsite

Rate: up to £575.92 p/d Umbrella inside IR35

Role purpose / summary

Client Internal Cloud (HIC), IKP (Internal Kubernetes Platform) and Kafka (Event Streaming) are our strategic hosting platforms supporting the fast-growing demand from numerous customers. We have deployed over 15,000 servers in 3 regions underpinning thousands of Technology services.

As a developer experience lead for the HIP platform, you will help to understand and improve the internal customer and developer experience for our strategic platforms, enabling more customer centric solutions.

Your role is to tackle the challenge of the complexity that teams must endure as they integrate technology services into a viable route-to-live. This journey might include runtimes for dev, test and prod; global load balancing; CI/CD mechanism; monitoring, logging, alerting systems; database; file storage; secrets management; team coordination tooling including Confluence and Jira; solutions design documentation; and IT service acceptance documentation.

What you'll do:

• Work with key platform stakeholders to review existing platforms in HIP for opportunities to implement better customer journeys.
• Assess and compare external platforms (owned by GBGIs, CTO Platforms or other domains) to seek for enhancements opportunities to then implement into HIP platforms.
• Work closely with lead developers, understanding their needs and pain points, and to identify areas for improvement and implement solutions within our HIP infrastructure.
• Facilitate 2-way communication between platform creators and consumers - technical, but good comms / material creation etc.
• Create and maintain efficient tools, platforms, and processes that enable internal developers to build and deploy software more easily.
• May include implementing automation, managing infrastructure as code, building CI/CD pipelines, providing self-service infrastructure, and being a partner to development teams to improve their workflow and remove blockers.
• Maintain and drive strong collaboration between federated domains underpinning internal cloud across CTO, and across the business lines and with vendors.
• Provide technical guidance and support for customers whilst driving deployment consistency.
• Build a developer-centric culture within HIP.

What you need to have to succeed in this role:

• Ability to listen, communicate and learn from others' experiences
• A strong blend of infrastructure engineering skills and a developer-centric mindset to improve the overall developer productivity and happiness.
• Ability to interface with senior stakeholders to procure the right tools and environments to suit their developers.
• A strong background in development is essential for the role
• Experience of managing teams is highly beneficial, as well as managing or leading programmes of work.
• Experience working within an Agile environment delivering software solutions.
• Experience and working knowledge on HIC/IKP, Hybrid Integration Platform, Software Defined Compute, Storage and Networks.
• Understand of public cloud offerings with preferable experience in building applications on it.
• Experience with providing enterprise strength solutions to manage/operate a globally disperse infrastructure.
• Working knowledge of multiple middleware disciplines (Web Servers, Application Servers, Messaging and Application Lifecycle Management) is highly desirable
• Experience working across cultures and coordinating a globally dispersed team.
• Effective communication, problem solving skills, strategic and pragmatic approach to develop solutions.
• Ability to work in a fast-paced, dynamically changing environment.
• Strong People Leadership, Articulation, Strategic Planning and Execution, Networking, and Influencing Skills

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!