Infrastructure Programme Manager

Infrastructure Programme Manager
Location: Hybrid 60% office-40% Sheffield
Duration: 30/11/2026
Rate £481

Role Description:
The client is seeking an experienced Infrastructure Programme Manager to lead a ~$4m global infrastructure upgrade programme spanning 23 countries. This role will drive the upgrade of the Dealerboard infrastructure across the estate, covering software upgrades and targeted hardware refresh, while managing demanding business stakeholders and ensuring robust delivery governance, risk control, and outcomes aligned to business priorities.
This is a high-visibility programme requiring strong leadership, senior stakeholder management, and disciplined execution across multiple countries, teams, and vendors.
Key Responsibilities:
Programme Leadership & Delivery:

• Lead end-to-end delivery of a ~$4m infrastructure programme, ensuring outcomes are delivered on time, on budget, and to quality expectations.
• Manage programme scope across software upgrades and hardware components, coordinating multiple workstreams and dependencies.
• Build and maintain an integrated programme plan, milestones, RAID, reporting cadence, and governance routines.

Stakeholder Management:

• Engage and influence demanding business stakeholders, building confidence through clear communication, realistic planning, and transparent delivery updates.
• Drive effective decision-making with senior stakeholders, ensuring timely approvals and resolution of escalations.
• Maintain stakeholder alignment across 23 countries, balancing local needs with global standards.

Governance, Risk & Control:

• Establish and operate programme governance (steerco, working groups, key checkpoints).
• Own RAID management (risks, assumptions, issues, dependencies), ensuring proactive mitigation and timely escalation.
• Ensure delivery is compliant with internal controls, audit requirements, and operational risk standards.

Delivery Execution (Infrastructure Focus):

• Coordinate delivery across infrastructure teams (e.g., networks, end-user compute, platform services, service management, deployment teams) and third parties.
• Drive environments through lifecycle milestones (design, build, test, rollout, hypercare).
• Ensure service readiness: cutover planning, operational acceptance, documentation, and support model alignment.

Financial & Vendor Management:

• Manage programme budgets, forecasting, cost tracking, and financial reporting.
• Support procurement processes and vendor performance management where applicable.
• Ensure contracts, deliverables, and service outcomes are clearly defined and tracked.

Required Skills & Experience:
Must-Have:

• Demonstrable experience delivering infrastructure programmes of significant scale and complexity (budget ownership and multi-workstream delivery).
• Strong track record of managing senior and demanding business stakeholders-confident in navigating challenge and driving decisions.
• Experience delivering technology change across multiple countries/regions with diverse stakeholders and rollout constraints.
• Strong governance discipline: programme reporting, RAID, dependency management, and steering forums.
• Ability to operate in regulated, control-focused environments with a strong understanding of risk and operational readiness.

Desirable:

• Experience with global end-user/desk infrastructure, trading floor or comparable high-availability environments (helpful but not essential).
• Knowledge of change/release management and service transition concepts (e.g., ITIL-aligned delivery).
• Familiarity with delivery frameworks (e.g., Agile delivery, PRINCE2/MSP, PMI) and strong practical application of these.

Key Competencies:

• Delivery leadership: clear direction, accountability, and momentum across complex environments.
• Communication: concise, confident updates tailored to technical and non-technical audiences.
• Resilience under pressure: calm, structured, and decisive with competing priorities and stakeholder demands.
• Commercial acumen: effective budget oversight, vendor engagement, and value-focused decisions.