Interaction Designer - Agile Delivery Practice, Digital

Job Title: Interaction Designer - Agile Delivery Practice
Location: Hybrid - Telford Office 2 days per week
Duration: 6 Months
Rate: £400 per day - Umbrella Only

Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government's ambition for HMRC to become one of the most digitally advanced tax authorities in the world.
MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer's tax affairs in one, modern and robust IT System.

Why this Role?

• An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.
• You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied users are more likely to continue using a product and recommend it to others.
• Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.

What you'll do:

• Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams
• Develop designs based on evidence of user needs and organisational outcomes.
• Ensuring that the interface is easy to use and navigate.
• Interpret evidence-based research and incorporate this into your work
• Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements

What you'll need:

• A solid understanding of UCD
• Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts
• Ability to communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally
• Keenness to support our ever-expanding team of passionate and skilled junior talent and advocate for mentoring and guiding members of the team and your community
• Ability to prototype in multiple different ways, including in code