Interim IT Manager

Interim IT Manager - Wrexham (Manufacturing Environment)

Contract | Initial 6 Months | Likely Extension

Onsite - Wrexham

Day Rate Flexible DOE

We are supporting a well-established organisation in Wrexham that is looking to appoint an experienced Interim IT Manager to oversee day-to-day IT operations across a busy manufacturing and operational environment.

This is a hands-on leadership role suited to someone who can manage IT support operations, drive service improvements, work closely with stakeholders across the business, and provide stability within a fast-paced environment.

The role will suit somebody coming from an infrastructure / IT operations background who has moved into IT management and is comfortable balancing both strategic oversight and hands-on operational delivery when required.

Key Responsibilities

• Oversee the day-to-day IT operations across the site.
• Manage and support onsite IT engineers and third-party suppliers.
• Ensure stability, availability, and performance of core IT services.
• Act as the main escalation point for infrastructure and support-related issues.
• Drive improvements across IT processes, service delivery, and user experience.
• Work closely with operational and manufacturing teams to support business-critical systems.
• Manage hardware lifecycle, asset management, and onsite technology projects.
• Support infrastructure, networking, desktop, and Microsoft environment activities where required.
• Ensure compliance with security, governance, and operational standards.
• Coordinate IT change activity and support ongoing transformation initiatives.

Skills & Experience Required

• Previous experience as an IT Manager, Infrastructure Manager, IT Operations Manager, or similar.
• Strong background across IT support and infrastructure environments.
• Experience managing IT within manufacturing, industrial, logistics, or operational environments would be highly beneficial.
• Strong stakeholder management and communication skills.
• Experience managing third-party suppliers and support partners.
• Good understanding of:
  • Microsoft environments (M365, Windows, AD, Azure)
  • Networking and infrastructure
  • IT service delivery and operations
  • End-user support environments
• Comfortable operating in a hands-on environment when required.
• Ability to work onsite in Wrexham regularly.

Ideal Candidate Profile

• IT Operations Manager
• Infrastructure Manager
• Site IT Manager
• Regional IT Manager
• Manufacturing IT Manager
• IT Service Delivery Manager
• EUC / Desktop Support Manager with operational leadership experience
• Someone who has led IT within manufacturing plants, warehouses, or operational sites

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