Technical Programme Manager (TPM)
Job Title: Technical Programme Manager
Contract: Six months
Location: London (Hybrid)
The Technical Programme Manager (TPM) will be accountable for the end-to-end delivery of complex, cross-functional technology programmes that support the growth and transformation of our International business. This includes, but is not limited to, integrations with International Partners (owned businesses overseas, Franchise, Wholesale, and Marketplace partners), as well as broader strategic international initiatives that cut across multiple business and technology domains.
The role is critical to providing strong delivery leadership, coordination, and governance across initiatives that span multiple teams, systems, markets, and third-party partners. The Technical Programme Manager will ensure programmes are clearly planned, effectively governed, and delivered in line with agreed scope, timelines, quality, and strategic outcomes.
Working closely with Product Managers, Business Analysts, Architecture, Engineering, and international business stakeholders, the TPM will drive execution from early planning through to implementation, managing dependencies, risks, and trade-offs across a diverse portfolio of international initiatives.
Key accountabilities and responsibilities
* Own the end-to-end delivery of complex international programmes, including partner integrations and wider strategic, cross-functional initiatives.
* Translate business strategy, product direction, and approved requirements into clear, executable delivery plans.
* Establish and maintain programme governance, delivery cadence, reporting, and decision-making forums.
* Coordinate delivery across multiple workstreams, teams, and geographies, ensuring alignment and momentum.
* Manage dependencies across Product, Architecture, Engineering, Test, Operations, and third-party partners.
* Work closely with Architecture and Engineering leads to ensure solutions are technically feasible, scalable, and aligned to enterprise standards.
* Partner with Business Analysts to ensure scope, requirements, and assumptions are clear, agreed, and effectively managed through delivery.
* Collaborate with Product Managers to manage prioritisation, sequencing, and delivery trade-offs in line with business value.
* Build and maintain integrated programme plans covering milestones, dependencies, risks, assumptions, and resource requirements.
* Proactively identify, manage, and escalate risks and issues, driving mitigation and resolution.
* Manage change impact by assessing and communicating the effect of scope, priority, or timeline changes.
* Coordinate delivery through build, test, and release phases, ensuring readiness for implementation and transition to operations.
* Provide clear, concise, and regular communication to senior stakeholders on progress, risks, and decisions required.
Measure of Success
* Successful delivery of programmes to agreed scope, timelines, quality, and strategic outcomes.
* Predictable and transparent delivery plans and reporting.
* Effective management of risks, dependencies, and cross-team impacts.
* Strong stakeholder confidence in delivery leadership and governance.
* Smooth implementation and handover into live operations.
Key skills
* Proven experience as a Technical Programme Manager, Senior Delivery Lead, or equivalent role in complex technology environments.
* Demonstrated experience delivering large-scale, cross-functional programmes across multiple teams and domains.
* Experience supporting international or multi-market initiatives.
* Strong understanding of technology delivery, system integrations, and platform-based architectures.
* Ability to work effectively with Product, Architecture, Engineering, and Business stakeholders.
* Strong planning, dependency management, risk management, and governance skills.
* Experience working with third-party vendors, partners, and system integrators.
* Confident decision-maker, able to balance scope, time, cost, quality, and strategic outcomes.
* Excellent communication and stakeholder management skills, including engagement at senior levels.
* Comfortable operating in agile, hybrid, or scaled delivery environment
Key relationships and stakeholders
* Product Managers and Product teams
* Business Analysts
* Technology Architects
* Engineering and Platform teams
* Test and Quality Assurance teams
* International Business stakeholders
* Finance, Commercial, and Operations stakeholders
* Third-party partners, vendors, and system integrators
* Operational support and service teams