Senior Engineer - Technical Support

Expleo is looking for a passionate and skilled Senior Engineer - Technical Support to support one of our prestigious automotive clients in Warwickshire, on a contract basis.

This is an exciting opportunity to oversee the identification, tracking and resolution of integration issues across complex systems. Whilst the role demands a high level of technical understanding, it is not hands-on in nature. The successful candidate will ensure consistent adherence to established processes, effective utilisation of issue management tools, and clear and transparent reporting to senior stakeholders.

The key aspects of this role involves the ability to drive actions based on clear KPI's around defect management with stakeholders across the company. Strong skills in developing metrics, dashboards and professional presentations are essential.

Skills and Background required for the Senior Engineer - Technical Support position:

• Strong knowledge of issue and defect management processes and tools.
• Proficiency in root cause analysis techniques and problem-solving methodologies.
• Ability to develop, interpret, and present metrics, KPIs and performance dashboards.
• Solid understanding of software integration principles and dependencies.
• Excellent communication skills, with the ability to lead discussions on complex or sensitive matters.
• High attention to detail and process discipline.
• Ability to identify areas of weakness and where help is needed.
• Experience working within structured project governance frameworks (e.g., PMO, programme teams). Familiarity with Agile and Waterfall delivery models.
• Ability to maintain and update issue registers and tracking systems with accuracy and rigour.
• Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.

To meet with current legislation, right to work checks will be carried out to ensure candidates are able to work within the UK, unfortunately we are unable to provide sponsorship for this role.

Any application will be treated in a highly confidentiality manner and all conversations will be respected. For more information on the Senior Engineer - Technical Support role, please apply now!