Centre Manager
- Managing staff.
- Liaise with clients regarding their service requirements and providing outstanding customer service.
- Regular building audits to make sure the upkeep and appearance is of a high standard
- Ensuring any client questions/problems are dealt with quickly and effectively
- Management of the buildings IT, telephone and internet systems
- Health & Safety
- Acting as point of contact for all internal client requests
- Increased focus on always promoting and upselling internal products
- Take bookings for meeting rooms from clients
- Conferencing
- Billing
- Quality and maintenance
- Time Management
Person Specification
- Previous experience as a Centre Manager or Building Manager
- Good decision making and problem-solving skills and be capable of applying own judgement
- Excellent organisational skills and an ability to manage and prioritise a busy workload within required deadlines.
- Have an approachable manner, with excellent written, verbal communication and interpersonal skills.
- Demonstrate adaptability to change.