IT & Digital Support Agent | Promote & Support Digital - Volunteer
This is a great chance to get involved in our many IT & Digital systems by helping our users with their problems and queries.
Help save the planet one tech query at a time!
What difference will you make?
You will support XR volunteers to
Desirable
What will you be doing?
You will respond or pass on requests received via email and messaging systems.
Hours are very flexible, you can pick up queries in your own time.
You just need a desire to support volunteers by finding information to give them effective support.
Although we support many systems, you need only be trained on those that interest you. You just need to know where to pass on the rest.
Help save the planet one tech query at a time!
What difference will you make?
You will support XR volunteers to
- be more confident in using our tools and systems
- be more willing to use our systems
- be as effective as possible with our tools and systems
- not need to seek so much in-person support
Desirable
- Some familiarity with XR
- Organised
- Good written communication
- Customer service or help desk
- Knowledge of IT systems
What will you be doing?
You will respond or pass on requests received via email and messaging systems.
Hours are very flexible, you can pick up queries in your own time.
You just need a desire to support volunteers by finding information to give them effective support.
Although we support many systems, you need only be trained on those that interest you. You just need to know where to pass on the rest.