IAM Service Lead

IAM Service Lead

📍 Manchester (5 days onsite)

💰 Up to £75,000

🔒 BPSS eligible

We're supporting a major enterprise organisation delivering a large-scale Identity & Access Management transformation and are looking for an experienced IAM Service Lead to own and mature a complex hybrid IAM service.

This is a leadership role with responsibility for service governance, continual improvement, stakeholder management and operational ownership across a broad IAM estate supporting both on-premise and cloud identity platforms.

What you'll be doing

• Owning the IAM service end-to-end, ensuring stable, secure and compliant service delivery.
• Leading service design, transition and continual service improvement.
• Defining and evolving the IAM Target Operating Model (TOM).
• Managing governance across multiple IAM domains including Identity Governance, MFA, SSO, PAM and PKI.
• Owning Joiner, Mover & Leaver (JML) governance and access management processes.
• Acting as the primary contact for IAM audits, compliance activities and service reporting.
• Working closely with technical teams, business stakeholders and suppliers to drive service excellence.

We're looking for experience with

• End-to-end ownership of an enterprise IAM service.
• Governance across multiple IAM technologies including IGA, MFA, SSO, PAM and PKI.
• IAM Service Design, Service Transition and Target Operating Model development.
• JML governance and access lifecycle management.
• Audit, risk and compliance ownership.

Highly desirable experience

You'll stand out if you have hands-on experience supporting:

• Microsoft Identity Manager (MIM) – from BAU administration through to engineering and configuration (this is a key technology within the environment)
• Active Directory
• Microsoft Entra ID
• Okta
• BeyondTrust PAM

Experience working within hybrid identity environments integrating on-premise and cloud IAM platforms is highly desirable.

Requirements

• Able to work 5 days per week onsite in Manchester
• Eligible to obtain BPSS clearance
• Strong stakeholder management and leadership skills
• Comfortable operating within large, enterprise-scale environments

If you're an experienced IAM Service Lead looking to own a critical identity service within a major transformation programme, I'd be happy to tell you more. Please get in touch for a confidential discussion.