Business Analyst

FDM is a global business and technology consultancy seeking a Business Analyst to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role based in Leeds, Manchester, Birmingham or Newcastle

Our client is seeking an experienced Business Analyst who will play a key part in driving digital transformation initiatives across multidisciplinary teams within the public sector. This role is vital in understanding business needs, defining requirements and producing strategically aligned solutions based on the organisation’s strategic goals and Government Digital Service (GDS) standards.

Responsibilities

• Conduct detailed analysis of business problems, user journeys, and system dependencies
• Facilitate workshops and stakeholder interviews to gather and prioritise requirements while developing and maintaining strong stakeholder relationships
• Ensure requirements for end-to-end process are clear and in line with strategic objectives
• Develop and maintain as-is and to-be process maps to assist service transformation
• Lead the definition and management of business and user requirements
• Support the development of business cases and contribute to service assessments in line with GDS standards
• Collaborate with delivery teams to ensure solutions meet user needs, using tools such as Confluence to track progress and document requirements
• Apply structured problem-solving techniques to identify gaps and opportunities for improvement

Requirements

• Minimum of 5 years’ experience as a Business Analyst in public sector projects
• Strong understanding of GDS service standards, including Discovery, Alpha, Beta, and Live phases
• Experience with Agile methodologies (Scrum, Kanban) and tools like Jira, Confluence
• Proficiency in business process modelling
• Excellent stakeholder engagement and communication skills
• Ability to work independently and manage competing priorities

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave and work-place pension

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.