IT Project Manager

FDM is a global business and technology consultancy seeking an IT Project Manager to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role based in Warrington.

Our client is seeking an experienced IT Project Manager with ServiceNow experience to join their dynamic team. This role offers a unique opportunity for a skilled and delivery-focused project manager to work in a fast-paced environment alongside developers, scrum masters, and technical consultants. The successful candidate will bring strong experience managing IT project delivery, stakeholder communication, financial reporting, and vendor management.

Responsibilities

• Manage delivery of IT work packages as part of the wider programme, reporting progress to the Portfolio Manager
• Ensure IT deliverables meet agreed standards of quality, time, and cost as outlined in work package definition documents
• Oversee end-to-end IT delivery, from acceptance of requests to project close-down
• Control project scope and manage changes effectively
• Monitor overall progress and take corrective action as needed
• Lead delivery teams and manage third-party vendors or partners
• Identify, log, and manage risks, assumptions, issues, and dependencies
• Communicate effectively with business unit project managers and delivery partners
• Ensure outputs meet service acceptance standards and secure appropriate sign-off
• Support audits by maintaining relevant documentation
• Conduct daily team calls, track actions, and escalate issues where required
• Maintain project documentation and reports using platforms such as SharePoint or Teams
• Manage project budgets and provide accurate financial tracking aligned with the organisation's financial cycle
• Oversee supplier performance to ensure contractual obligations are met and address issues promptly
• Ensure delivery documentation is baselined and accessible to both the project and operations teams
• Liaise with other delivery teams to maintain alignment with broader business and technology strategies

Requirements

• Minimum of 5 years’ experience in IT Project Management, ideally within public sector or large enterprise environments
• Experience managing developers, scrum masters, and technical consultants across delivery lifecycles
• Hands-on familiarity with ServiceNow and its integration in IT service delivery
• Strong understanding of IT project financials, budgeting, and reporting
• Excellent communication and stakeholder engagement skills
• Ability to manage cross-functional teams and third-party suppliers
• Experience with delivery tools and collaborative platforms such as SharePoint and Microsoft Teams
• Solid understanding of project risk management and governance practices
• Experience working in agile or hybrid delivery environments
• Ability to document and maintain structured delivery artefacts
• Comfortable working in a hybrid setting and coordinating dispersed teams

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual Leave
• Work place pension

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.