Technical Business Analyst

FDM is a global business and technology consultancy seeking a Technical Business Analyst to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a fully remote role. The role holder will be required to visit the office in Solihull on occasion.

Our client is seeking a skilled and forward-thinking Technical Business Analyst to act as a critical link between business challenges and technical solutions. This role is focused on assessing existing business models, analysing the integration of technology, and identifying opportunities for improvement. Working closely with stakeholders, the Technical Business Analyst will define clear, actionable requirements that align with business needs and processes, supporting the organisation’s journey from current state to future objectives.

The successful candidate will play a key role in evaluating the suitability of existing information systems and supporting the implementation of new technologies. Strong stakeholder management and the ability to drive and implement change are essential to success in this role.

Responsibilities

• Communicate effectively with internal and external stakeholders to gather and analyse information needs, functional requirements, and business processes
• Understand and interpret business needs in the context of organisational change or transformation initiatives
• Elicit, validate, prioritise, and document business and technical requirements using appropriate analysis techniques
• Create clear and structured User Stories, including business context, user scenarios, and defined acceptance criteria
• Translate technical language into accessible terms for non-technical or commercial teams
• Produce supporting documentation such as Business Requirements Documents (BRDs), traceability matrices, and related artefacts
• Work collaboratively with technical architects to understand system constraints and recommend feasible solutions
• Map and model business processes to support improvements and address operational challenges
• Facilitate workshops and training sessions with stakeholders and end users
• Support change management efforts by contributing to training and user support materials
• Liaise with internal development teams to ensure successful implementation of new systems and technologies

Requirements

• Minimum of 5 years’ experience in a Technical Business Analysis role
• A recognised qualification in Business Analysis, ideally certified by the British Computer Society (BCS), demonstrating a solid foundation in analysis methodologies and industry best practices
• Proven ability to work confidently with complex data sets and integrated systems, with a structured approach to problem-solving and analysis
• Strong decision-making skills, supported by logical reasoning and critical thinking, with the ability to evaluate multiple inputs and provide sound recommendations
• Highly developed presentation skills, with the capability to deliver clear, engaging content to a variety of audiences and to influence perspectives through effective storytelling and data-driven insights
• Comprehensive understanding of business analysis principles in practice, including requirements engineering, stakeholder analysis, and business process modelling techniques
• Excellent written and verbal communication skills, combined with strong interpersonal abilities, enabling effective collaboration with stakeholders at all levels of an organisation
• A clear understanding of how technology can be leveraged to solve business problems and drive operational improvements
• Proficiency in using key Microsoft Office applications, particularly Excel, for data analysis, reporting, and process documentation
• A foundational understanding of systems architecture, including how users interact with system components, user interface considerations, and system design principles

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual Leave
• Work place pension

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.