Chief Customer Officer - Workforce Consulting
Chief Customer Officer Product: Enterprise Technology Learning Sector: Banking & Financial Services Salary: £150,000 Base + £50,000 Bonus Location: UK Based | Significant UK travel Ideal candidate profile: An executive commercial leader from a technology consulting, workforce transformation, enterprise learning, hire-train-deploy or technology staffing background with deep experience operating within Banking and Financial Services clients. You've built and grown strategic enterprise accounts, led high-performing commercial/customer organisations and are comfortable operating at C-suite level within sophisticated global banking environments. This is not a traditional sales leadership role. The business already has deep relationships across global banking clients and now requires a commercially elite operator capable of unlocking significantly greater strategic revenue from existing enterprise accounts. The organisation delivers technology training, workforce transformation, digital capability, early careers programmes and consulting-style solutions into some of the world's largest financial institutions. The successful individual will lead and scale the commercial customer organisation responsible for:- strategic account growth- customer expansion- enterprise relationship management- commercial retention- executive stakeholder engagement- customer success strategy You will operate directly with:- CTOs- Heads of Technology- Executive Learning Leaders- C-suite stakeholders- Global Banking leadership teams This role requires someone capable of operating in sophisticated enterprise environments where relationship depth, strategic thinking and consultative commercial leadership are critical.Essential Background:- Proven experience selling into Tier 1 or Tier 2 Banking / Financial Services clients- Experience within technology consulting, technology training, workforce transformation, staffing, hire-train-deploy, graduate solutions or enterprise services- Experience growing large strategic accounts (£1m+ relationships)- Strong executive presence with experience influencing C-suite stakeholders- Background within technology services, technology products or technology skills environments- Experience leading high-performing commercial, customer success or strategic account teams The Opportunity:- Existing enterprise client base- Highly consultative sales environment- Significant account growth potential- Scaling business with ambitious growth plans- Executive-level influence internally and externally- Opportunity to shape the future commercial strategy of the organisation This is a rare opportunity to join a business at a genuine scale-up inflection point with strong market credibility, exceptional banking relationships and significant growth ambition. For a confidential discussion, contact Jack English