Business Administration Level 3 Apprentice

First Choice Homes Oldham (FCHO) is looking for an enthusiastic Business Administration Apprentice to join our Property Care team.

Are you organised, confident using technology and interested in developing a career in business administration?

This is an exciting opportunity to earn while you learn, gaining a nationally recognised Level 3 Business Administrator qualification through Oldham College while developing valuable experience within a busy repairs and maintenance service.

You’ll work alongside experienced colleagues, helping to manage information relating to repairs, subcontractors, purchase orders and operational performance. You’ll receive structured training and support throughout your apprenticeship, helping you develop the skills needed for a successful career in administration.

Working with our operational and commercial teams, you’ll help ensure subcontracted repairs are managed accurately, efficiently and in line with agreed processes.

You’ll learn how to:

• Raise works orders and purchase orders accurately and promptly
• Maintain records relating to repairs, contractors and completed work
• Check that the correct job, cost and supplier information has been recorded
• Support the administration of approved contractors and subcontractors
• Review invoices, claims and supporting information
• Update repairs, finance and job management systems
• Gather and maintain data to support performance reporting
• Respond professionally to queries from customers, colleagues, contractors and suppliers
• Prepare information for meetings and take accurate minutes
• Organise documents, photographs and other information needed for audit purposes
• Support the investigation of complaints and identify opportunities to improve services
• Help the team review and improve administrative processes

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

• Any other 3 GCSE's GCSE, grade 9-4 (A*-C) (Essential)
• Maths and English GCSE, grade 9-4 (A*-C) (Essential)