Apprentice Operations Administrator
An office-based position; the operations administrator will efficiently schedule installations with customers and ensure each team of installers has work arranged for the upcoming week. You will be
expected to work in a fast-paced environment, managing several tasks at once and will work closely with internal & external personnel.
Role
- Contact customers and our external partners to schedule installations
- Maintain and update databases with notes and documents relevant to customer contracts
- Supporting other areas of the business when required
- Monitoring and replying to incoming communications
- Adhere fully to all relevant Health and Safety procedures
- Adhere fully to all relevant HR & Company policies
Training
Potential full-time employment upon completion of the apprenticeship.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- POULTEC TRAINING LIMITED
- Working Week
- 9am - 5pm Monday - Friday, 36.5 hours a week (One day finishing at 4pm)
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 28th August 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Patience
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
FIRST HOME IMPROVEMENTS (ENGLAND) LIMITED
First Home Improvements provides a professional local home improvement service for high quality products and installations of windows, doors, conservatories, porches and roofline.