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Service Desk Operator
- To communicate via telephone and email being both polite and helpful.
- To effectively chase updates from suppliers and customers.
- To manage and ensure completion of jobs within the given SLA.
- To manage scheduled tasks and book in with the relevant suppliers and customers.
- To run reports from the system when necessary.
- Utilise the integrated software application and any other systems/applications deemed necessary to carry out the requirements of the job
- Other ad-hoc duties, as required by your line manager.