Apprentice Claims Handler
This is a fantastic opportunity to build a rewarding career within Claims. Joining as a claims handling apprentice you will be supported both internally and externally to develop into a professionally qualified Claims Handler along with obtaining professional qualifications via the CII with the Certificate in Insurance.
Role
The role of a Claims Handler is to continually ensure that all claims are progressing efficiently and managed through their lifecycle.
You will gain an awareness of all aspects of the Motor Claim, and responsibilities may include:
- First Notification of Loss – taking down details of the accident, with attention to detail and accuracy being key
- Repair Management – communicating with repairers and updating the client with their current position
- Claims Management – taking action to ensure the claim is continually progressing
- The loss recovery process – claiming back costs from the at-fault party
- Third-party claims – assisting non-fault drivers with the damage caused by our client
You will gain an awareness of fraud, claims costs and reserves along with the importance of accuracy. You will need to have confident telephone skills with a strong focus on operational targets.
Training
You will work towards:
- Insurance Practitioner Level 3 Apprenticeship Standard
- Certificate in Insurance (CII)
The programme will consist of the following:
- A fully and part funded learning and development programme that includes the Cert CII
- Develop the knowledge, skills and behaviours of successful Insurance Practitioners
Role-specific routes are to tailor the apprenticeship to the job role:
- Claims Handler/Loss Adjuster
- Assistant Underwriter
- Junior Broker
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
- Includes the CII study books and exam entries
- Resit costs for CII exams and End-Point-Assessment will be covered by the employer
- Fortnightly workshops for each CII exam
- All workshops recorded and available on-demand
- Interactive chat, forums and class notebooks for real time support and assistance from experienced and qualified insurance professionals
- Exam tips, tricks, and strategies
- Regular tutorials and assessments with your dedicated trainer
- This apprenticeship opportunity is only the start of your career! After successfully completing an FMG apprenticeship, you will continue to receive training and support with the prospect of growing your career with FMG
- The sky is the limit for those who are dedicated, apply effort, have the right attitude and are willing to learn
- Apprenticeship Standard
- Insurance practitioner (level 3)
- Training Provider
- SKILLS EDGE TRAINING LTD
- Working Week
- Monday to Friday, 8.30am - 5.00pm/17.00. Occasional shifts working 12.00pm - 8.00pm, and Saturdays 9.00am - 1.00pm)
- Expected Duration
- 18 Months
- Positions Available
- 18
- Closing Date
- Saturday, 31st August 2024
- Start Date
- Monday, 2nd September 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
Qualifications
- English GCSE or equivalent, grade C/4 (Essential)
- Maths GCSE or equivalent, grade C/4 (Essential)
About the Employer
FMG SUPPORT LTD
FMG is one of the UK’s only Incident Management and Roadside Services Specialists. FMG leads the way in the provision of high quality, outsourced claims management solutions to the insurance market. Operating in partnership with insurers, brokers, leasing providers and fleet customers, FMG offers a comprehensive range of insurance services including first notification of loss, third party claims services, loss recovery, total loss management and insurance broker services.
- Company
- FMG SUPPORT LTD
- Location
- Broad Lea House Dyson Wood Way, Bradley, Huddersfield, West Yorkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,599.00
- Posted
- Company
- FMG SUPPORT LTD
- Location
- Broad Lea House Dyson Wood Way, Bradley, Huddersfield, West Yorkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,599.00
- Posted