Partner Operations Manager

Partner Operations Manager - Remote (London-Based, Hybrid Once Office Opens)

The Opportunity

We're building the operational backbone of a company redefining how internet infrastructure is deployed and managed globally. Our mission is to make internet infrastructure as seamless and reliable as any other utility - and we're looking for a Partner Operations Manager to help make that vision a reality.

This role is ideal for someone who thrives at the intersection of operations, project management, and technology, with a passion for building scalable systems and empowering partners to deliver critical infrastructure worldwide. You'll join a fast-growing, well-funded startup tackling some of the hardest problems in networking and operations - and your work will directly shape how our global deployment network scales.

The What

Ownership & Impact - Lead complex deployment operations from planning to execution, ensuring every installation is delivered on time, within budget, and to exacting standards.

Process Design - Build and refine systems that streamline partner onboarding, project management, and delivery across hundreds of simultaneous installs.

Partner Enablement - Support and manage partner relationships, ensuring alignment, accountability, and performance excellence across all projects.

Collaboration - Work cross-functionally with internal engineering, operations, and product teams to drive innovation and process improvement.

Continuous Improvement - Develop playbooks, dashboards, and automation tools that scale with growth while improving speed, quality, and partner satisfaction.

The Who

We're looking for a hands-on operations leader who brings:

• 2-8 years' experience in operations or project management, ideally with a physical or on-site delivery component.
• Proven ability to manage complex deployments end-to-end with multiple external stakeholders.
• Experience working with partners, vendors, or subcontractors - from bidding and onboarding to oversight and performance management.
• Strong project management skills, with a track record of improving systems and driving consistent results.
• Excellent communication and stakeholder management, able to bring structure to complex workflows.
• A bias for action, curiosity, and passion for operational excellence.
• Bonus: experience in networking, hardware, or managed service environments (MSPs, strategic integrators, etc.).

Why Join?

This is an opportunity to play a pivotal role in building the future of global internet infrastructure. You'll join a world-class team backed by top investors and have massive ownership over systems that move from initial site discovery to on-site execution.

You'll be part of a culture that values learning, innovation, and collaboration, with the autonomy to create scalable solutions that have real-world impact.

The Impact You'll Drive

Within your first six months, success will look like:

• Delivering
• Maintaining and
• Achieving Partner Satisfaction Scores of 8+/10

Your work will ensure every network deployment is executed with precision, partners are empowered to succeed, and customers experience world-class reliability - setting the foundation for scaling globally.

And finally Who are we?

FORT - Future of Recruiting Technologists is a technical & IT search consultancy that specialises in placing experienced professionals & teams with leading technology companies in the North of England.

We strive to provide our candidates with the most transformative opportunities available. For our clients, we understand that technical expertise alone does not make for the best employee. We take time to ensure a strong cultural and technical fit through a deep understanding of our client's business and project needs. Ultimately, we pair technologists with businesses based on more than just skills.

Our values and standards are the bedrock of every interaction: Continual Development, Compassion, and Consistency.

Please get in touch!