Level 3 Business Admin Apprentice
Exciting opportunity to join an OFTEC registered company as a Level 3 Business Admin.
Role
- Build and maintain positive, long-term relationships with customer accounts, acting as a point of contact and helping to resolve queries and complaints
- Monitor and manage customer requirements for planned preventative maintenance (PPMs), fuel deliveries, interceptor cleans and other works
- Communicate customer requirements and specifications clearly to internal teams so that customers receive products and services right first time
- Prepare timely, accurate quotations and track their status as each sale progresses and closes
- Review jobs in our ERP system and flag opportunities to the appropriate Sales Account Manager
- Upload reports to client portals, update internal trackers and respond to client requests, including requests for additional reporting
- Monitor client systems and the fuel sample inbox, logging new opportunities for the appropriate colleague to quote
- Create and maintain trackers for larger accounts (contracts with 5+ sites) and help track account service progress and key metrics
- Provide administrative support for tendering processes
- Make sure close-out processes are completed for customer jobs, including timely invoicing and payment
- Support the wider sales and accounts team to reach and convert new customers, and keep existing customers informed about new products and services
- Handle requests for several customers at once while meeting deadlines
- Build a good understanding of our products and services and how they solve customers’ problems
- Follow all health and safety, compliance and GDPR procedures, and complete all training required for your apprenticeship and development
Training
- 1 college day per month
- online work uploaded via Aptem
- skills coach to visit workplace every 6-8 weeks
- On successful completion of the apprenticeship, there is the opportunity to progress into a permanent Sales Administrator role. As FSS continues to grow, there is potential to develop further into roles such as Sales Account Manager, with ongoing training and support.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- BRADFORD COLLEGE
- Working Week
- Monday - Friday 8.30 - 17.00 37.5 Hours Per Week Office-Based.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 5th October 2026
- Start Date
- Monday, 19th October 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Initiative
- Non judgemental
Qualifications
- English GCSE, grade 4 or C (Desired)
- Maths GCSE, grade 4 or C (Desired)
About the Employer
FUEL STORAGE SOLUTIONS LTD
Fuel Storage Solutions (FSS) is an award-winning, OFTEC-registered engineering business providing complete commercial and industrial fuel storage solutions. We supply, install and maintain storage tanks for oil, diesel and petrol, together with associated systems including pads, bunds, pipework and environmental monitoring, as well as planned preventative maintenance, fuel deliveries and interceptor cleaning.
Founded over 20 years ago by Jonathan and Katharine Barnett, FSS has grown into a team serving customers across the UK. We are based in a restored former chapel in Thornton, Bradford, and we value our people and invest in their development.