Junior Digital Store Manager

About the Role

We are looking for a hands-on, detail-oriented Junior Digital Store Manager to support the day-to-day management of our e-commerce store and third-party marketplace channels. This is an exciting opportunity for someone with a few years of experience in e-commerce operations who is looking to grow within a creative, design-led brand with a strong focus on visual storytelling.

The role offers excellent opportunities for career progression for the right candidate, with genuine scope to develop professionally and take on greater responsibility as the business grows.

The successful candidate will act as a key point of coordination between stakeholders, including copywriters, translators, photographers, and internal product teams, ensuring all website content is delivered accurately and efficiently across multiple languages and markets.

Key Responsibilities

 

E-commerce Store Management

• Manage the end-to-end product onboarding process for the e-commerce website.
• Upload, update, and maintain product information, descriptions, specifications, imagery, pricing, and tagging.
• Ensure product data is accurately transferred from line sheets and internal product documentation.
• Support new collection launches, seasonal updates, and promotional campaigns across the website.
• Assist with day-to-day website updates, including content changes, page edits, and ad hoc modifications required to keep the site current and trading effectively.
• Monitor the website for content issues, broken links, and merchandising inconsistencies, resolving them promptly.
• Maintain product collections, navigation, and landing pages to ensure a seamless customer experience.
• Regularly review website content to maintain accuracy, consistency, and alignment with brand standards.
  

Marketplace Management

• Manage product listings across third-party marketplace channels, including Zalando and other platforms.
• Ensure product data, imagery, and attributes meet each platform’s specific requirements and guidelines.
• Monitor and resolve listing errors, feed issues, and content rejections promptly.
• Keep marketplace listings aligned with website updates, new product launches, and pricing changes.
  

Stakeholder Coordination

• Liaise with copywriters to ensure product descriptions and marketing content are delivered on schedule.
• Coordinate with translation teams to ensure all content is accurately localised across multiple languages.
• Work closely with photographers and creative teams to obtain, organise, and publish product imagery.
• Act as a key point of contact between departments to ensure seamless content delivery across all channels.
  

Website Merchandising & Launch Management

• Support and manage website updates for new collection launches, promotional campaigns, seasonal events, and other commercial activities.
• Ensure all products, imagery, pricing, and promotional content are published accurately and on time.
• Maintain merchandising standards across product categories and landing pages to optimise the customer experience.
  

Website Maintenance & Functionality

• Monitor website functionality and content performance to ensure a seamless user experience.
• Identify and resolve content-related issues, missing information, and merchandising inconsistencies.
• Support ongoing website improvements and content optimisation initiatives.
• Ensure all multilingual website content remains current, accurate, and aligned with brand guidelines.
  

Skills & Experience

• 2–3 years’ experience in e-commerce operations, digital store management, or a similar role.
• Hands-on experience managing and maintaining websites using Shopify, including product setup, collections, merchandising, content updates, and promotional activities.
• Understanding of Shopify product management; additional training will be provided.
• Experience managing listings on third-party marketplaces, such as Zalando, would be highly desirable.
• Strong attention to detail and excellent organisational skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Experience coordinating with copywriters, translators, photographers, creative teams, and external agencies.
• Understanding of product data management, online merchandising, and e-commerce best practices.
• Experience managing multilingual websites and international e-commerce operations would be highly desirable.
• Familiarity with website analytics, SEO best practices, and conversion-focused merchandising would be advantageous.
  

What We're Looking For

• A proactive, solution-oriented individual.
• Strong project coordination and time management skills.
• A passion for delivering exceptional online customer experiences across all digital touchpoints.
• Someone who thrives in a collaborative environment and can effectively coordinate multiple stakeholders to meet deadlines.
• A genuine interest in e-commerce and digital retail.
• Someone who takes ownership of their work and identifies potential issues before they become problems.