Service Desk Analyst

Looking for Service Desk Analyst for our client in Chester, UK-Hybrid

Location: Chester, UK (Should be within a 50 KM radius of the client site)

Language Requirement: : Spanish + Portuguese

Skills:

• Strong experience in a Technical Service Desk environment
• Familiarity with ServiceNow
• Fluency in multiple languages (French, Spanish, Italian, Portuguese – as applicable)
• Excellent customer service and communication skills
• Strong troubleshooting and analytical abilities
• Ability to manage multiple tasks and prioritize effectively
• Adherence to Service Desk processes and procedures
• Team-oriented mindset with a proactive and flexible approach