Salesforce Administrator

We are seeking a skilled nCino Salesforce Administrator with a minimum of 3 years of experience in Salesforce administration, including user management and system configuration. The ideal candidate will have hands-on experience with nCino, demonstrating the ability to manage user accounts, roles, profiles, permission sets, and configure Salesforce objects effectively.

Key Responsibilities:

• User Management: Administer user accounts, roles, profiles, and permission sets to ensure appropriate access and security within the Salesforce and nCino platforms.
• System Configuration: Configure and maintain Salesforce objects, fields, record types, page layouts, and validation rules to meet business requirements.
• nCino Administration: Manage nCino modules, workflows, and custom objects, ensuring seamless integration with Salesforce.
• Process Automation: Develop and maintain process automations using tools like Flow, Process Builder, and Workflow Rules to enhance operational efficiency.
• Data Management: Ensure data integrity through regular audits, data imports/exports, and de-duplication processes.
• Support & Training: Provide end-user support, troubleshoot issues, and deliver training to enhance user adoption and proficiency.
• System Maintenance: Monitor system performance, participate in system upgrades, and implement enhancements as needed.

Required Qualifications:

• Minimum of 3 years of experience in Salesforce administration, including user account management, roles, profiles, and permission sets.
• Proven experience in configuring and maintaining Salesforce objects, fields, record types, and page layouts.
• Hands-on experience with nCino administration and configuration.
• Strong understanding of Salesforce security and sharing rules.
• Proficiency in creating and managing reports and dashboards.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, with the ability to interact effectively with stakeholders at all levels.

Preferred Qualifications:

• Salesforce Administrator Certification (ADM 201).
• nCino Administrator Certification or equivalent experience.
• Experience in the financial services industry, particularly in loan origination and management.
• Familiarity with Agile methodologies and tools.