Business System Analyst ( AI & Automation )

Job Title: Business System Analyst ( AI & Automation )

Job Type: FTE

Job Location: UK

Job Description:

We are seeking a Business Analyst to drive company-wide adoption of AI tools, including the AI Powered Chat assistance GPT and other Large Language Models (LLMs).

This client (business)-facing role requires strong communication skills and the ability to engage with business stakeholders in meaningful discussions around GenAI applications.

The ideal candidate will support AI implementation, assist users in refining AI-generated prompts, and contribute to the development of AI-driven automation solutions.

This role reports to the Architect, Enterprise AI and plays a critical part in shaping AI strategies across departments.

Primary (Must have skills)*

1-3 years experience in AI-driven business solutions, automation, or relevant industry exposure (internships & academic experience considered).

• 1-2 years experience in GenAI tools like langchain, OpenAI, including Gemini and other LLMs.

• 1-2 years experience in training and support users in effectively utilizing AI-powered solutions.

• 1-2 years of experience/exposure of AI-powered automation platforms, agentic AI, and enterprise search solutions.

Job Description of Role* (RNR)

Ideal candidate profile :

• 1-3 years experience in prompt engineering for optimized AI interactions.

• Min 1 year of exposure to NLP (Natural Language Processing) technologies.

• 1-2 years of experience in AI adoption in corporate environments.

• 1-2 years of experience/exposure in Understanding of enterprise search functionality and automation frameworks.

• 5+ years of experience in Strong analytical and problem-solving skills to assess user needs.

• Exceptional verbal and written communication skills for stakeholder engagement.

• Ability to collaborate across business teams and technical domains.

• Communication Skills - Verbal, emails and Overall Attitude

Key Responsibilities:

• Strategic AI Enablement: Partner with business teams to introduce, train, and facilitate AI adoption, ensuring alignment with company goals.

• GenAI Discussion & Support: Engage stakeholders in conversations about AI applications, benefits, and challenges, promoting informed decision-making.

• Prompt Engineering & Optimization: Assist users in refining AI-generated prompts for improved relevance and business impact.

• AI-Driven Process Automation: Collaborate with teams to develop and customize AI-powered bots for workflow efficiency.

• Agentic AI & Enterprise Search: Provide support for automation initiatives, AI-assisted decision-making, and enterprise search solutions.

• AI Performance Evaluation: Gather user feedback, assess tool effectiveness, and recommend improvements.

• Emerging AI Trends & Best Practices: Stay informed on advancements in AI technologies and contribute insights to organization's AI strategy.

Soft skills/other skills

Communication Skills:

Communication Skills - Verbal, emails and Overall Attitude

Communicate effectively with internal and customer stakeholders.

Communication approach: verbal, emails and instant messages.

Interpersonal Skills:

Strong interpersonal skills to build and maintain productive relationships with team members and customer stakeholders.

Task/ Work Updates

Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps.

Provides regular updates, proactive and due diligent to carry out responsibilities.