Senior Software Engineer

About Familiar

• Familiar empowers hoteliers to build smarter digital relationships through the industry’s first data-native Marketing CRM.
• Our solution centralizes guest data from fragmented systems to build unified 360° profiles, enabling hotels to run hyper-personalized marketing campaigns, increase direct bookings, and drive guest loyalty — all through a platform purpose-built for the AI era.
• We operate as a lean, product-led startup shipping daily across our system.
• We invest heavily in developer experience: “one command” developer environment setup, TypeScript end-to-end, Biome formatting, Jest + Playwright suites, Storybook UI workflow, and remote caching to keep feedback cycles tight.

Role Overview

• Senior full stack engineer who pairs systems thinking with hands-on delivery; report to the CTO and partner closely with product, design, and data teams.
• Own features from idea to production across data ingestion, backend services, web experience, and DevOps automation.
• Raise the technical bar through architecture input, code review, tooling improvements, and mentoring peers.

What You'll Do

• Shape product functionality with leadership, translating growth and retention goals into resilient technical and product roadmaps.
• Build polished, accessible customer journeys to create a seamless user experience. Be able to lead the “front end” aspect of engineering at Familiar.
• Design and ship backend services in our NestJS + Fastify API, including data pipelines feeding our unified hotel profile and marketing automation engine.
• Safeguard quality through automated tests (Jest unit, Playwright e2e), observability, and iterative refactors that keep the monorepo healthy.

Tech Environment

• TypeScript-first monorepo with pnpm, Node 20+, Turborepo orchestration, Biome linting/formatting, and GitHub Actions quality gates.
• Frontend: Next.js 15, React 18, Storybook-driven component development, Playwright e2e coverage.
• Backend: NestJS + Fastify, background jobs for property data ingestion, Jest coverage per package.
• Infra & Data: Terraform-managed cloud footprint, interactive scripts for seeding realistic hotel data, emphasis on secure integrations (e.g., PMS providers like Mews).

What We're Looking For

• 7+ years building product-focused web platforms with modern TypeScript/Node and React, ideally in data-rich or multi-tenant domains.
• Proven experience shipping to production in a fast-paced startup: balancing speed, reliability, and thoughtful technical debt paydown.
• Architectural instincts across API design, event/data pipelines, and front-end state management; comfortable with trade-offs in distributed systems.
• Strong testing philosophy (unit, integration, e2e) and familiarity with CI/CD automation in monorepos.
• Ability to mentor engineers, influence product direction with data, and communicate clearly with stakeholders across time zones.
• Bonus: hospitality tech, marketing automation, or analytics platform experience; Terraform/AWS familiarity.

How We Work

• Remote-first within Europe-friendly time zones; expect core overlap for squad rituals and cross-functional collaboration.
• Base salary 60,000 EUR–80,000 EUR depending on skill level plus equity/stock options. Salary is paid directly to your bank or nominated company account.

Apply

• Email kimeshan@familiarhq.com with  SENIOR ENGINEER in the subject line. Include work that demonstrates how you ship end-to-end experiences and elevate engineering teams—we can’t wait to meet you.