Engineering and IT Support Intern

About us:

Fiduciam is an innovative, fast-growing fintech lender transforming real-estate finance across the UK, Ireland, Germany and Spain. Backed by tier-one institutional investors and powered by proprietary technology, we deliver rapid, flexible bridging and development loans. Learn more at .

Why join our team?

Our people are at the heart of our performance. At Fiduciam, young joiners become future leaders.

We offer our team members:

• Experience and exposure: you will be working together with people with extensive industry experience in real estate lending and development.
• An established training program: take part and get trained by our senior staff.
• A young and international environment (over 15 nationalities and 21 languages).
• An opportunity to accelerate your career by assuming significant responsibility in a meritocratic environment with little hierarchy and good intra-company career prospects.
• Involvement in the development of new products and entry into new market segments.
• Competitive salary, health insurance, pension and a discretionary bonus.

Your Role:

You will collaborate with our Software & Data teams on inhouse platform’s software development and BI projects. You will serve as the first point of contact for IT queries in our London office. You will help in resolving everyday technical issues, provision and maintain IT equipment, and automate routine tasks. The role reports to the Head of IT.

Key Responsibilities:

Platform & BI Development:

• Improve internal workflows with automations in Excel VBA or Python.
• Assist with development tasks on our lending platform (Python/Django) and data pipelines.
• Support ad-hoc reporting and dashboard projects (SQL, Tableau).

User Support & Operations:

• Log, triage and resolve tickets for Windows 10/11 and Microsoft 365 (Excel, Word, Outlook).
• Configure and deploy equipment; manage user identities and access in Azure AD.
• Troubleshoot hardware, software and connectivity issues, escalating when required.
• Maintain an accurate hardware inventory and ensure all devices are patched and secure.
• Create concise knowledge base articles to support efficient issue resolution.

About You:

• Education: Bachelor’s degree in Computer Science, Engineering or a related field.
• Technical fundamentals:
• Advanced Excel, including VBA macros.
• Python.
• Desirable extras: Git, macOS, Intune, SQL, Tableau/Power BI, Django or other web/OOP frameworks; Cisco CCNA certification.
• Clear communicator, can-do attitude, eager to learn.
• Work status: Already eligible to work in the UK (visa sponsorship is not available for junior roles).

What We Offer:

• Competitive entry-level salary plus discretionary bonus.
• Private medical insurance, life cover and pension plan.
• 25 days holiday plus UK bank holidays.
• Modern hardware and funded technical training/certifications.
• Central London office (Oxford Circus) with refreshments and regular team events.