Field Technician
Job Description
Field Technician BristolWhats in it for you?
Permanent, full-time role with a global media technology companyVaried, hands-on work - no two homes or technical setups are the sameIndependence and flexibility - manage your own daily schedule and appointmentsTraining and career development to help you build your technical expertiseA role with real-world impact , supporting the data behind UK TV audience measurementField-based work across your designated region, with regular travelJoin an inclusive, supportive team that values wellbeing, diversity and different ways of workingAbout the roleAt Fifty5Blue, we help BARB (Broadcasting Audience Research Board ) measure what people across the UK are watching on TV. Were looking for a hands-on, tech-savvy Field Technician who enjoys solving problems, meeting people and working independently.
Youll visit panel members in their homes to install, maintain and troubleshoot TV metering equipment and software. Youll work across TVs, routers, streaming devices and home entertainment systems, while providing friendly support and making technical information easy to understand.
What youll be doingInstalling, configuring, maintaining and removing TV metering equipment and softwareTroubleshooting A/V, broadband, Wi-Fi, networking and software issuesWorking with HDMI, SCART, RGB and Composite connectionsSupporting Windows, macOS, iOS and Android devicesPlanning your own appointments, travel and daily workloadMaintaining accurate records of visits, mileage, equipment and technical activityManaging equipment and stock responsiblyKeeping your company vehicle organised and ready for the roadBuilding positive relationships with panel members through clear, patient and professional communicationWhat youll bringPractical knowledge of A/V systems, home entertainment, routers, Wi-Fi and connected devicesStrong troubleshooting skills and a practical, can-do approachExcellent organisation and the ability to work independentlyGreat communication and customer service skillsA reliable, professional and detail-focused approachA full UK driving licence and flexibility to travel regularlyLocation : Bristol / UK | Contract : Permanent | Department : OperationsFifty5Blue welcomes applications from everyone with the legal right to work permanently in the UK. Were committed to an inclusive culture where everyone can thrive.