Trading Solutions Analyst

About Us

Finalto is a global leader in liquidity provision and trading technology solutions, serving institutional and B2B clients across financial markets worldwide. With regulated entities in the UK, Singapore, Cyprus, Australia, and the UAE, and additional operational teams in Denmark and Bulgaria, we combine international reach with local expertise.

Our business spans multi-asset liquidity, risk management, and cutting-edge trading platforms, supporting clients in achieving more efficient and sustainable growth. At the core of our success is our commitment to innovation, operational excellence, and robust governance.

As part of a global financial services group, Finalto combines the scale and stability of an established organisation with the agility of a fintech innovator. We are driven by collaboration, integrity, and performance.

Joining Finalto means becoming part of a diverse and dynamic team where your contributions have real impact. We invest in our people, offering opportunities for professional growth, international exposure, and the chance to shape the future of trading technology and liquidity solutions.

Role Overview

We are currently looking for a Trading Solutions Analyst in our Client Services team. The team has various areas of responsibility, from monitoring and managing our large datacentre installations, setting up advanced solutions with our clients to maintaining relationships with designated clients and handling ad hoc basis client queries. This position is both technical and business focused and gives the candidate a great opportunity to learn and experience the full lifecycle of advanced global financial trading. The successful candidate will be given full product training.

Responsibilities

• Support, monitor and operate our live trading platforms in a 24x5 team (Shift Based Rotation)
• Monitor and optimize our many B2B bank and client lines
• Configure and roll out technical solutions for clients
• Assist the sales team with developing business
• Setting up client’s accounts in various systems and according to client’s specifications
• Risk management (matching trades monitoring outside of normal working hours of the Operations department)

What we expect from you

• Experience working within the financial services industry, ideally with FX and/or OTC products.
• Experience with the FIX protocol, including analysing FIX logs and conducting trade investigations.
• Experience with MT4/MT5, including client setups, mappings and trade investigations.
• Experience working with third-party vendors such as oneZero and PrimeXM would be advantageous.
• Ability to thrive in a fast-paced environment and make critical decisions under pressure.
• Strong analytical and problem-solving skills with the ability to identify and implement effective solutions.
• Resilient, flexible and hands-on, with the ability to work independently and as part of a team.
• Ability to work in a structured manner with clients and internal business units.
• Excellent written and verbal communication skills.
• Ability to prioritise issues and manage workload effectively using Salesforce
• Client-focused with a results-driven approach.
• Proactive, self-motivated, innovative and eager to learn.
• General understanding of networking, Windows Server environments and the application lifecycle would be beneficial.
• Experience raising and managing support/IT tickets