IT Support Analyst - Fully Remote
Job Description
IT Support Analyst – Fully Remote
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Location: Fully Remote – UK Based
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Salary: £28,000–£36,000, depending on experience
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Hours: Monday–Friday
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The Opportunity
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FindCore are thrilled to be assisting a well-established and growing business with the recruitment of an IT Support Analyst.
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This is an excellent opportunity to join a supportive technical team, providing remote assistance to users and helping ensure systems, software and equipment operate effectively.
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Key Responsibilities
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• Provide first-line technical support to users by telephone, email and remote-access tools
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• Log, manage and update support tickets accurately
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• Set up user accounts, devices and system access
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• Support Microsoft 365 applications and Windows environments
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• Escalate more complex technical problems when required
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• Maintain clear records of incidents, solutions and system updates
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• Deliver a professional and helpful service to users
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Skills & Experience
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• Good knowledge of Microsoft 365 and Windows operating systems
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• Confident troubleshooting common hardware and software issues
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• Strong communication and problem-solving skills
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• Ability to explain technical information clearly
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• Organised approach with good attention to detail
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• Comfortable managing multiple support requests
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• Able to work independently in a fully remote environment
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What’s on Offer
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• Salary of £28,000–£36,000, depending on experience
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• Fully remote working
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• Consistent Monday–Friday hours
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• Supportive and collaborative technical team
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• Ongoing training and professional development
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• Opportunity to progress within a growing organisation
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The closing date for applications is 14/09/2026. Applications will only be reviewed once the closing date has passed.