Credit Controller
Credit Controller - Tech Sector Location: London Salary: £36,000 Hybrid: 3 days per week in the office About the Company We are pleased to be working with a well-established and growing business within the transport and mobility space, currently looking to appoint an experienced Credit Controller into their finance team. This is a business known for its forward-thinking approach, strong service offering, and collaborative working culture. With continued growth across the business, they are now looking for someone who can come in and play a key role in managing customer accounts and supporting cash collection across the ledger.The Role This is a great opportunity for an experienced Credit Controller who enjoys building relationships, managing accounts proactively, and working as part of a collaborative finance team.Key Responsibilities
- Managing and monitoring customer accounts across multiple platforms (approx. 300-400+)
- Chasing outstanding debt and ensuring payments are received on time
- Negotiating payment terms and payment plans where required
- Investigating and resolving invoice queries and account discrepancies
- Managing overdue accounts and taking the appropriate action to recover debt
- Building and maintaining strong working relationships with customers
- Liaising with internal teams to resolve billing issues and remove payment delays
- Supporting with external debt collection activity where needed
- Reviewing aged debt and helping monitor bad debt exposure
- Providing clients with supporting documentation and account information when requested
- Previous credit control experience, ideally 2 to 3 years or more
- Comfortable using Excel and finance systems, SAP Business One experience is essential
- Confident managing collections and maintaining professional client relationships
- Strong communication skills and a calm, tactful approach
- Able to work to deadlines and manage a busy workload effectively
- Good attention to detail with experience reconciling accounts
- A team player who enjoys working collaboratively across the wider business
- Someone who is proactive, organised, and keen to improve processes where possible