Business Administrator Apprenticeship
First Contact is a local family-run business going for over 25 years. We provide IT managed services to businesses, charities and schools, and we are looking for an admin apprentice to join our small and friendly team to assist with phone answering & accounts related to data entry, as well as credit control and general admin duties.
Role
- Answer phone calls and emails from customers in a timely and professional manner
- Maintain accurate records of customer interactions
- Liaise with various suppliers and clients
- Taking enquiries by telephone and email
- Entering data into accounts software
- Credit control
- Weekly 6 hour minimum off the job training
Training
- All training will take place in the workplace
- You will be allocated a 'work-based tutor' from Hopwood Hall College who will carry out regular visits with you in the workplace and will support you through your apprenticeship
- Upon successful completion of the apprenticeship, you'll have earned your L3 apprenticeship qualification in Business Administration and there is the opportunity for a permanent role at the end of the apprenticeship and the opportunity for development and advancement
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- HOPWOOD HALL COLLEGE
- Working Week
- Monday – Friday, 09:00 – 16:30.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 9th February 2026
- Start Date
- Monday, 16th February 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Patience
- fun-loving
Qualifications
- English GCSE, grade Grade 5 or above (Essential)
- Maths GCSE, grade Grade 5 or above (Essential)
About the Employer
First Contact
We have been going for over 25 years providing IT services to clients ranging from small & medium businesses to schools and charities. Our emphasis is on good communication with our clients and doing our best to provide an efficient and responsive service. We are a family run business and see our team as our extended family.