Data Quality & Insights Officer

Data Quality & Insights Officer

Joint Headquarters, Sherwood Lodge, Arnold, Nottingham, NG5 8PP

• Grade 4 (£31,537 - £33,699)
• Full time 37 hours per week - Monday to Friday
• Permanent

Closing date: 7 October 2026

Join Nottinghamshire Fire and Rescue Service – We’re Hiring Now!

We are seeking a proactive and analytical Data Quality & Insights Officer to join our Business Intelligence team. In this role, you will lead efforts to improve data quality, integrity and governance across key business systems, while analysing data to deliver valuable insights that support operational effectiveness, community safety and strategic decision-making.

You will work closely with colleagues across Prevention, Protection, Risk Assurance and other teams to identify and resolve data quality issues, develop dashboards and reports, and help embed high standards of data management throughout the organisation.

Key Responsibilities

• Lead on maintaining and improving data quality across key business systems.
• Identify, investigate and resolve data quality issues, implementing sustainable solutions where needed.
• Develop and maintain dashboards, reports and data quality metrics to support performance monitoring and decision-making.
• Analyse data to identify trends, patterns and insights that support community safety and operational effectiveness.
• Provide expert advice and support to colleagues to improve data standards, consistency and governance.
• Support compliance, audit and reporting requirements by ensuring data is accurate, reliable and auditable.
• Deliver training and guidance to promote best practice in data management across the organisation Experience/Qualification
• Educated to A-Level standard (or equivalent) or able to demonstrate equivalent experience in a data, intelligence or analytical role
• Experience working with large and complex datasets, including data validation, cleansing and quality assurance.
• Experience investigating and resolving data quality issues and implementing sustainable solutions.
• Experience working with operational, performance or statutory data where accuracy and auditability are essential.
• Experience collaborating with stakeholders to improve data quality and data capture processes.
• Experience managing competing priorities and delivering data-related work to deadlines.

Why Nottinghamshire Fire and Rescue Service?

• Agile Working – We are very proud to offer employees the ability to mix office working with working from home to provide flexibility to help with your work life balance.
• Flexibility – We are family friendly and are open to considering different working patterns which help you provide a better service to our community while supporting your home life. We are also open to part time working.
• Annual Leave - 26 days of annual leave, plus bank holidays and a Christmas concessionary day.
• Health and Wellbeing – As a Service we provide a wide range of Health and Wellbeing support to all our employees which includes a membership to Bupa and a dedicated Occupational Health team who are there to support you. Also, all employees receive free access to a gym.
• Blue Light Card enabling discounts on shopping and eating out
• Development – You will have access to both formal and informal professional development opportunities which will help you advance your career.
• Pension – Access to a public service defined benefit pension scheme. If you feel you have the skills and experience we are looking for and want to play an integral part in keeping Nottinghamshire communities safe, then we look forward to hearing from you.

Further Information

We are proud to be an equal opportunities’ and ‘Disability Confident’ employer, and we are committed to increasing the diversity of our workforce. We welcome applications from all parts of our communities and particularly those who are currently under-represented in our workforce. We are also proud of being recognised as a ‘Gold’ employer for our Armed Forces Covenant commitments.

NFRS is committed to the safeguarding and protection of children, young people and adults at risk of abuse and or neglect and operates a safer recruitment process.

The successful candidate will be subject to a Standard Disclosure and Barring Service check and a Police Vetting check. Applicants must have had 3 years continuous residency in the UK to be eligible for a Police Vetting check. Please note that CVs will not be accepted in place of application forms.