Core Account Manager (HF1315632)
Core Account Manager - Software Dev Sales £32k Base + £12k OTE (£44k Y1) - Full Training - Relationship Management
Looking to grow your career in tech while working with some of the world’s biggest brands? This role gives you the chance to do exactly that.
You’ll be joining a company whose software is deeply embedded across global developer teams, relied on by major enterprises, and consistently renewed year after year. With a new wave of product development and customer growth, we’re expanding our Core Account Management team to support and nurture long‐term customer relationships.
This is a role for someone who loves building rapport, enjoys organised pipeline management, and wants to build commercial confidence in a supportive, non‐corporate environment.
What You’ll Do
- Manage and support a high‐volume portfolio of existing customer accounts
- Guide customers through renewal cycles and ensure contracts stay on track
- Spot opportunities for upsell and expansion through frequent, value‐led conversations
- Build relationships with technical and commercial stakeholders
- Maintain accurate activity records and forecasts in Salesforce
- Work closely with Sales, Operations, Legal, and Product to deliver a smooth experience
- Keep your territory plan and account maps up to date
What You’ll Bring
- Warm, clear communication style
- Strong organisational skills and attention to detail
- Ability to manage priorities across a busy account portfolio
- Confidence in speaking with customers regularly
- Curiosity about software and how customers use it
- A collaborative, supportive attitude
- Experience in customer service, admin, sales support or account coordination is useful - but mindset matters most
What You’ll Get
- £32k base + £12k OTE (uncapped)
- Full onboarding and continuous customer success / account management training
- The chance to work with global enterprise clients from day one
- A friendly, non‐corporate culture that values people and ideas
- Clear progression into senior account management, customer success, or commercial roles
- A stable, growing business with huge momentum thanks to a loyal customer base and expanding product suite
Why You’ll Love This Role
You’re not chasing cold prospects or grinding through outbound targets.
You’re supporting customers who already use - and genuinely value - the product. Your role is to guide them, support them, and help them get more from the tools they depend on every day.
If you want a stable, people‐focused tech role with development, progression, and a clear path upwards - apply now.
We welcome applications from individuals of all backgrounds and experiences.